Forum Discussion

Rising Newcomer

17 days ago

Solved

Not letting me log in

I get an error message saying the software cant be used at the same time as the game , please make sure its not running, or restart your pc(84);DiscSoftLTD (Daemon Tools), does anyone know how to fix this?

EA_Barry
16 days ago
reedy009

Welcome to EA Forums, thanks for posting. There is a guide on uninstalling Daemon Tools at the link below, thanks.

Uninstall Daemon Tools LINK

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Not letting me log in","moderationData":{"__ref":"ModerationData:moderation_data:12279957"},"body":"

reedy009

Welcome to EA Forums, thanks for posting. There is a guide on uninstalling Daemon Tools at the link below, thanks.

Uninstall Daemon Tools LINK

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This still did not work, any other tricks?

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reedy009

We may be able to spot an issue in your Dxdiag report. Can you generate one of these and post it here please?

Dxdiag How To LINK

Thanks.

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