Game starts to launch,Splash Screen pops up but doesnt load. Then it brings me back to the EA App. Fifa 23 there was the same problem at the start. EA fix this problem or refund my money for EA Play ...
Many factors could cause a crash during the game's launch. With Title Update #11 the main cause of this issue has been fixed.
If you are still experiencing crashes at launch or the game is stuck at the splash screen, we suggest following the troubleshooting steps listed below.
Uninstall and Install EA Anticheat again, following our EA Help Article (Link).
Disable Control Flow Guard from Exploit Protection in Windows.
Go on the search bar and search for "Windows Security," then go to App and Browser Control > Exploit protection settings > Turn off the Control Flow Guard.
Use the Compatibility Mode.
Locate the game folder (from the EA app, click on the tree lines in the upper left corner > Settings > Download)
Select the FC 24 executable file and select it with the right click > Properties > Compatibility. Choose a previous version of Windows (e.g., Windows 7), and apply the changes.
Do the same with the EA Anticheat file.
Add EA Anticheat and FC 24 as exceptions.
If you are using third-party security software, be sure to add FC 24 and EA Anticheat as exceptions so that this software won't block the game's launch.
You can find an accurate guide by @GhostCabs with BitDefender Here.
Close non-essential third-party software.
Some software or services working in the background could conflict with EA Anticheat or the EA app. Please be sure to close all non-essential applications from the task manager before you open the EA app and FC 24. (Thank you @Samzrex , for sharing this solution).
Keep your driver updated and check Rendering GPU Settings.
Check that the last version of your GPU is installed. If you use an Nvidia, Open the Nvidia Control Panel and switch GPU Rendering OpenGL from Automatic to your graphic card. (Thanks @Allgoewer-Fan)
Clear the cache of EA app and repair FC 24.
Clear Cache: Select the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
to repair the game in EA App: Select the game from the Library > Manage > Repair.
We hope that the steps described above will help to launch and play FC 24.
Okay so the infinite loading screen and the AC pop up saying that the EA app is not installed is caused by the game not being in a folder called "EA Games", but it is not a fix cause after putting the game into that folder the game simply brings you to the EA app after the AC so there is still no way to play the game, but the issue with the pop up saying that the EA app is not installed is gone. So if anybody from EA reads this please bring this up to sb designated to this issue.
The community manager from polish subforum wrote it 3 hours ago :
Hello everyone,
Thank you for your patience while our teams investigate the issue.
An update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).
If you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.
@pstrzelecki00 funny how EA just keeps telling us to repair the game when we clearly say it doesnt work everytime. There was no patch to download and repairing doesnt do sh*t xD
The community manager from polish subforum wrote it 3 hours ago :
Hello everyone,
Thank you for your patience while our teams investigate the issue.
An update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).
If you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.
This about sums up EA's help process: Ignore 1000s of comments, no mention of compensation or ETA on a fix, and only respond with the most basic generic tech support tips that everyone that has ever been in front of a computer has tried already, let alone people who are trying for 5 days to get the product (early access) they paid for. Again, I urge everyone to request a refund, as the Community Managers here and EA themselves do not give a flying * about us. They will still gladly take anyone's money for the Ultimate Edition without as much as a warning about the game not being functional on the 7600X GPU. They can't even be bothered to put a list with recommended steps to try and fix it, you have to thrawl through 100s of pages of a support thread to get those. They'd rather mark the thread as "Solved" and pin a comment about sending crash reports, when half of the people with issues are not even having a game that's crashing. Shame on you @EA_Aljo@EA_Darko@EA_Illium
The new amd update which has been released today isn't helpful, the game juste last longer (to the setting file creation) before restarting my computer
@JeffreyDaniels21 the problem is, I really want to refund the game, but I also want to play it. And theres still a little bit of hope within me that at least one of the problems gets fixed somehow. But yeah I agree, probably everyone should just refund it and wait for it to be fixed, while getting their money back.
@ThisIsTheRemyX you can text the website you bought the key from. If you tell them the game doesnt work, I think their obligated to give you back your money.
@Vermeer66 AMD support wont do anything either. They cant fix EAs game. All they can do is update their drivers, but that wont do anything either, since its the game thats broken, not the GPU.
@Vermeer66 it doesnt block any motherboard, its not compatible with the RX7600 and some other new gpu. Probably because EA tested the game on older hardware and forgot to adjust it to new GPUs, because theyre kinda stupid. Its the only thing that makes sense for me.
Gpu changing should not be the solution. I can play with my old 1050ti laptop with suffering but I want to play my desktop that I played FIFA23. This is not an impossible thing and probably not too difficult case for EA. This game is not totally a new stuff. Just brand new version of old game. Same game engine, developer and publisher.
However, six days passed and here is not any solution for who paid for early access.
@Vermeer66 I was talking to AMD support this afternoon and they can't do anything, it's an EA failure.
About FC 24 Technical Issues & Bugs
Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,688 PostsLatest Activity: 2 years ago
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Then it brings me back to the EA App. Fifa 23 there was the same problem at the start. EA fix this problem or refund my money for EA Play ...","body@stringLength":"275","rawBody":"
Game starts to launch,Splash Screen pops up but doesnt load. Then it brings me back to the EA App. Fifa 23 there was the same problem at the start. EA fix this problem or refund my money for EA Play Pro
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Okay so the infinite loading screen and the AC pop up saying that the EA app is not installed is caused by the game not being in a folder called \"EA Games\", but it is not a fix cause after putting the game into that folder the game simply brings you to the EA app after the AC so there is still no way to play the game, but the issue with the pop up saying that the EA app is not installed is gone. So if anybody from EA reads this please bring this up to sb designated to this issue.
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Okay so the infinite loading screen and the AC pop up saying that the EA app is not installed is caused by the game not being in a folder called \"EA Games\", but it is not a fix cause after putting the game into that folder the game simply brings you to the EA app after the AC so there is still no way to play the game, but the issue with the pop up saying that the EA app is not installed is gone. So if anybody from EA reads this please bring this up to sb designated to this issue.
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Hey everyone,
\n
Many factors could cause a crash during the game's launch. With Title Update #11 the main cause of this issue has been fixed.
\n\n
If you are still experiencing crashes at launch or the game is stuck at the splash screen, we suggest following the troubleshooting steps listed below.
\n\n\n
\n
Uninstall and Install EA Anticheat again, following our EA Help Article (Link).
\n
\n\n
\n
Disable Control Flow Guard from Exploit Protection in Windows.\n
\n
Go on the search bar and search for \"Windows Security,\" then go to App and Browser Control > Exploit protection settings > Turn off the Control Flow Guard.
\n
\n
\n
Use the Compatibility Mode. \n
\n
Locate the game folder (from the EA app, click on the tree lines in the upper left corner > Settings > Download)
\n
Select the FC 24 executable file and select it with the right click > Properties > Compatibility. Choose a previous version of Windows (e.g., Windows 7), and apply the changes.
\n
Do the same with the EA Anticheat file.
\n
\n
\n
Add EA Anticheat and FC 24 as exceptions.\n
\n
If you are using third-party security software, be sure to add FC 24 and EA Anticheat as exceptions so that this software won't block the game's launch.
\n
You can find an accurate guide by @GhostCabs with BitDefender Here.
\n
\n
\n
Close non-essential third-party software.\n
\n
Some software or services working in the background could conflict with EA Anticheat or the EA app. Please be sure to close all non-essential applications from the task manager before you open the EA app and FC 24. (Thank you @Samzrex , for sharing this solution).
\n
\n
\n
Keep your driver updated and check Rendering GPU Settings.\n
\n
Check that the last version of your GPU is installed. If you use an Nvidia, Open the Nvidia Control Panel and switch GPU Rendering OpenGL from Automatic to your graphic card. (Thanks @Allgoewer-Fan)
\n
\n
\n
Clear the cache of EA app and repair FC 24.\n
\n
Clear Cache: Select the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
\n
to repair the game in EA App: Select the game from the Library > Manage > Repair.
\n
\n
\n
\n\n\n\n
We hope that the steps described above will help to launch and play FC 24.
\n\n
LeonSK
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I still think even if EA try, they can't fix the anticheat problem. If you still have the problem in FIFA 23, you might as well refund it.
","body@stringLength":"145","rawBody":"
I still think even if EA try, they can't fix the anticheat problem. If you still have the problem in FIFA 23, you might as well refund it.
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EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889344"},"body":"
who tf changed the topic!?
Betreff: EAFC 24 Computer crashing when launching game
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thx speilberg, but make it for both the issues
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who changed the thread name to eafc 24 computer crashing when launching game
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The community manager from polish subforum wrote it 3 hours ago :
Hello everyone,\n\n\n\nThank you for your patience while our teams investigate the issue.\n\n\n\nAn update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).\n\n\n\nIf you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.
as expected it doesnt work.
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doesn’t work for me either
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There was no patch to download and repairing doesnt do sh*t xD","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"177","kudosSumWeight":0,"postTime":"2023-09-27T11:36:25.863-07:00","lastPublishTime":"2023-09-27T11:36:25.863-07:00","metrics":{"__typename":"MessageMetrics","views":1669},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889349","repliesCount":1,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7889350":{"__typename":"ModerationData","id":"moderation_data:7889350","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889350":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1532895"},"id":"message:7889350","revisionNum":1,"uid":7889350,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889346"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889350"},"body":"@Weigaz i think that should mean EA FC24 PC-Version: crashing when launching","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":0,"postTime":"2023-09-27T11:36:51.966-07:00","lastPublishTime":"2023-09-27T11:36:51.966-07:00","metrics":{"__typename":"MessageMetrics","views":1660},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889350","repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1431480":{"__typename":"User","id":"user:1431480","uid":1431480,"login":"nagzo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-25T09:33:35.258-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1431480"},"ModerationData:moderation_data:7889351":{"__typename":"ModerationData","id":"moderation_data:7889351","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889351":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1431480"},"id":"message:7889351","revisionNum":1,"uid":7889351,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889349"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889351"},"body":"@sniiap doesn't work too","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"24","kudosSumWeight":0,"postTime":"2023-09-27T11:36:52.418-07:00","lastPublishTime":"2023-09-27T11:36:52.418-07:00","metrics":{"__typename":"MessageMetrics","views":1660},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889351","repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1680811":{"__typename":"User","id":"user:1680811","uid":1680811,"login":"Valjon17","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-01T16:49:09.039-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1680811"},"ModerationData:moderation_data:7889352":{"__typename":"ModerationData","id":"moderation_data:7889352","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889352":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1680811"},"id":"message:7889352","revisionNum":1,"uid":7889352,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889347"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889352"},"body":"
The community manager from polish subforum wrote it 3 hours ago :
Hello everyone,\n\n\n\nThank you for your patience while our teams investigate the issue.\n\n\n\nAn update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).\n\n\n\nIf you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.
as expected it doesnt work.
Did it work for you?
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This about sums up EA's help process: Ignore 1000s of comments, no mention of compensation or ETA on a fix, and only respond with the most basic generic tech support tips that everyone that has ever been in front of a computer has tried already, let alone people who are trying for 5 days to get the product (early access) they paid for. Again, I urge everyone to request a refund, as the Community Managers here and EA themselves do not give a flying * about us. They will still gladly take anyone's money for the Ultimate Edition without as much as a warning about the game not being functional on the 7600X GPU. They can't even be bothered to put a list with recommended steps to try and fix it, you have to thrawl through 100s of pages of a support thread to get those. They'd rather mark the thread as \"Solved\" and pin a comment about sending crash reports, when half of the people with issues are not even having a game that's crashing. Shame on you @EA_Aljo@EA_Darko@EA_Illium
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The new amd update which has been released today isn't helpful, the game juste last longer (to the setting file creation) before restarting my computer
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There was an amd update today?
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And theres still a little bit of hope within me that at least one of the problems gets fixed somehow. But yeah I agree, probably everyone should just refund it and wait for it to be fixed, while getting their money back.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-09-27T12:08:22.409-07:00","lastPublishTime":"2023-09-27T12:08:22.409-07:00","metrics":{"__typename":"MessageMetrics","views":991},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889357","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7889358":{"__typename":"ModerationData","id":"moderation_data:7889358","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889358":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2165172"},"id":"message:7889358","revisionNum":1,"uid":7889358,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889356"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889358"},"body":"@pstrzelecki00 yeah, but it didnt do anything. As far as I know it was mainly for Payday 3.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"91","kudosSumWeight":0,"postTime":"2023-09-27T12:08:48.938-07:00","lastPublishTime":"2023-09-27T12:08:48.938-07:00","metrics":{"__typename":"MessageMetrics","views":993},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889358","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1653683":{"__typename":"User","id":"user:1653683","uid":1653683,"login":"ThisIsTheRemyX","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-10T07:42:27.860-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1653683"},"ModerationData:moderation_data:7889359":{"__typename":"ModerationData","id":"moderation_data:7889359","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889359":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1653683"},"id":"message:7889359","revisionNum":1,"uid":7889359,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889354"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889359"},"body":"
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"49","kudosSumWeight":0,"postTime":"2023-09-27T12:08:58.113-07:00","lastPublishTime":"2023-09-27T12:08:58.113-07:00","metrics":{"__typename":"MessageMetrics","views":987},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889359","repliesCount":181,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7889360":{"__typename":"ModerationData","id":"moderation_data:7889360","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889360":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2165172"},"id":"message:7889360","revisionNum":1,"uid":7889360,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889359"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889360"},"body":"@ThisIsTheRemyX you can text the website you bought the key from. If you tell them the game doesnt work, I think their obligated to give you back your money.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"postTime":"2023-09-27T12:16:59.210-07:00","lastPublishTime":"2023-09-27T12:16:59.210-07:00","metrics":{"__typename":"MessageMetrics","views":943},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7887934/message:7889360","repliesCount":180,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7889361":{"__typename":"ModerationData","id":"moderation_data:7889361","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7889361":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1653683"},"id":"message:7889361","revisionNum":1,"uid":7889361,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7889360"},"conversation":{"__ref":"Conversation:conversation:7887934"},"subject":"Re: EA FC 24 Not Launching after Splash Screen","moderationData":{"__ref":"ModerationData:moderation_data:7889361"},"body":"
@sniiap instant gaming makes the excuse that the game key works so it is not their fault but EA's and EA does nothing to fix it
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just installed back my old RX580 the game works perfectly , i still have the infinite loading screen with RX7600
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Apparently the bug is concerning people who have an AMD RADEON Rx 7600. So i think that you have to contact AMD' support bcs Ea won't do anything.
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But it's weird that the game only blocks one type of motherboard, I don't understand how they could do * like that.
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Gpu changing should not be the solution. I can play with my old 1050ti laptop with suffering but I want to play my desktop that I played FIFA23. This is not an impossible thing and probably not too difficult case for EA. This game is not totally a new stuff. Just brand new version of old game. Same game engine, developer and publisher.
However, six days passed and here is not any solution for who paid for early access.
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@Vermeer66 I was talking to AMD support this afternoon and they can't do anything, it's an EA failure.
