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IltonS97
Seasoned Newcomer
23 days ago

Fala que estou sem conexão de rede

Estou tendo problemas para abrir o jogo, já reinstalei tanto o app quanto o jogo e sempre que abro ele carrega e depois fala que não é  possível jogar pois preciso estar conectado a uma rede. Já veri...
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EA_Edu
Icon for Community Manager rankCommunity Manager
23 days ago

Ola IltonS97​  👋

Tente os seguintes passos para tentar solucionar:

  • Executa o EA App como administrador
    • Isso pode evitar bloqueios de rede por permissões do sistema.
  • Verifica se o firewall ou antivírus está bloqueando o jogo ou o EA App
    • Tente adicionar ambos à lista de exceções.
  • Limpa o cache do EA App
    • Vai em Ajuda > Limpar cache dentro do próprio app.
  • Testa usar uma rede diferente ou hotspot temporariamente
    • Às vezes o problema está em alguma configuração específica do roteador.

  • Reinicie seu roteador/modem

IltonS97's avatar
IltonS97
Seasoned Newcomer
23 days ago

Fiz os testes  e nenhum funcionou. Testei abrir algum outro jogo pelo EA e deu certo, somente o EAFC que não abre. 

  • EA_Edu's avatar
    EA_Edu
    Icon for Community Manager rankCommunity Manager
    23 days ago

    IltonS97​ Tem alguma outra conta de FC que possa testar, se assim for ou poder criar para esse efeito pode ser util para identificar a origem do problema. 

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    EA_Edu
    Icon for Community Manager rankCommunity Manager
    19 days ago

    IltonS97​ Algum update chegou a conseguir conectar?

About FC 24

Participe dos fóruns da comunidade e converse conosco sobre suas experiências no EA SPORTS FC™ 24.5,425 PostsLatest Activity: 4 hours ago
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que estou sem conexão de rede","id":"message:12113731","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:5498268"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:fc-24-pt"},"conversation":{"__ref":"Conversation:conversation:12113731"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12113731"},"body@stripHtml({\"truncateLength\":200})":" Estou tendo problemas para abrir o jogo, já reinstalei tanto o app quanto o jogo e sempre que abro ele carrega e depois fala que não é  possível jogar pois preciso estar conectado a uma rede. Já veri...","body@stringLength":"292","rawBody":"

Estou tendo problemas para abrir o jogo, já reinstalei tanto o app quanto o jogo e sempre que abro ele carrega e depois fala que não é  possível jogar pois preciso estar conectado a uma rede. Já verifiquei, fiz atualizações e está tudo certo com a rede, mas o jogo não abre. 

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Fiz os testes  e nenhum funcionou. Testei abrir algum outro jogo pelo EA e deu certo, somente o EAFC que não abre. 

","body@stringLength":"132","rawBody":"

Fiz os testes  e nenhum funcionou. Testei abrir algum outro jogo pelo EA e deu certo, somente o EAFC que não abre. 

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Ola IltonS97​  👋

\n

Tente os seguintes passos para tentar solucionar:

\n","body@stringLength":"1669","rawBody":"

Ola ​  👋

\n

Tente os seguintes passos para tentar solucionar:

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IltonS97​ Tem alguma outra conta de FC que possa testar, se assim for ou poder criar para esse efeito pode ser util para identificar a origem do problema. 

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IltonS97​ Algum update chegou a conseguir conectar?

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