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Rondinella99's avatar
Rondinella99
2 years ago
Solved

Non mi arriva il codice di verifica alla mail

Sono da più di 9 ore aspettando un codice di verifica,ma niente è possibile parlare online o al telefono con un operatore? 
problemi tecnici
  • EA_LeonSK's avatar
    EA_LeonSK
    2 years ago

    Ciao a tutti.

    Il problema piano piano è stato risolto e tutti i giocatori hanno ricevuto la mail contenente il codice di sicurezza.

    Altissimi volumi di invio delle email possono portare a questo genere di situazioni, per questo vi suggeriamo da questo momento in poi di attivare come Verifica d'Accesso, quella tramite App Autenticatore.

    Per avere tutte le informazioni a riguardo vi lascio il seguente LINK.

Pnzeus's avatar
Pnzeus
2 years ago
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@Vittorio10_97 Anche a me stessa identica situazione, posso entrare solamente su web app e in tutto ciò non ho ancora capito come riuscire a contattare l assistenza
  • Pnzeus's avatar
    Pnzeus
    2 years ago
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    @Vittorio10_97 Oramai ho aperto 3 pratiche, da ieri sera ma non ho ancora ricevuto nulla in merito
    • Vittorio10_97's avatar
      Vittorio10_97
      2 years ago
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      @Pnzeus L’unico avviso che mi esce quando apro help è che per avere i codici di verifica ci vorranno tempi più lunghi.
      Il problema è che sono 3 giorni!!!!
      • Pnzeus's avatar
        Pnzeus
        2 years ago
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        @Vittorio10_97 A me non esce nemmeno quello, dove l’hai trovato?
        Mi auguro sia uno scherzo visto quello che è costata la ultimate

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Sono da più di 9 ore aspettando un codice di verifica,ma niente è possibile parlare online o al telefono con un operatore? 

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Ciao a tutti.

\n

Il problema piano piano è stato risolto e tutti i giocatori hanno ricevuto la mail contenente il codice di sicurezza.

\n\n

Altissimi volumi di invio delle email possono portare a questo genere di situazioni, per questo vi suggeriamo da questo momento in poi di attivare come Verifica d'Accesso, quella tramite App Autenticatore.

\n\n

Per avere tutte le informazioni a riguardo vi lascio il seguente LINK.

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Non mi arriva il codice di verifica alla mail","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:7776316"},"body":"@Vittorio10_97 Anche a me stessa identica situazione, posso entrare solamente su web app e in tutto ciò non ho ancora capito come riuscire a contattare l assistenza","body@stringLength":"277","rawBody":"@Vittorio10_97 Anche a me stessa identica situazione, posso entrare solamente su web app e in tutto ciò non ho ancora capito come riuscire a contattare l 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mail","moderationData":{"__ref":"ModerationData:moderation_data:7776318"},"body":"@Vittorio10_97 Oramai ho aperto 3 pratiche, da ieri sera ma non ho ancora ricevuto nulla in merito","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"98","kudosSumWeight":2,"postTime":"2023-09-22T03:23:44.343-07:00","lastPublishTime":"2023-09-22T03:23:44.343-07:00","metrics":{"__typename":"MessageMetrics","views":971},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwzfDM5OjF8aW50LDc3NzYzMTksNzc3NjMxOQ","node":{"__ref":"ForumReplyMessage:message:7776319"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7776319":{"__typename":"ModerationData","id":"moderation_data:7776319","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7776319":{"__typename":"ForumReplyMessage","uid":7776319,"id":"message:7776319","entityType":"FORUM_REPLY","eventPath":"category:ea-sports-fc-it/category:ea-forums-it/community:tghpe58374board:fc-24-it/message:7776308/message:7776319","revisionNum":1,"author":{"__ref":"User:user:1099638"},"readOnly":false,"repliesCount":9,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-it"},"parent":{"__ref":"ForumReplyMessage:message:7776318"},"conversation":{"__ref":"Conversation:conversation:7776308"},"subject":"Re: Non mi arriva il codice di verifica alla mail","moderationData":{"__ref":"ModerationData:moderation_data:7776319"},"body":"@Pnzeus L’unico avviso che mi esce quando apro help è che per avere i codici di verifica ci vorranno tempi più lunghi.
Il problema è che sono 3 giorni!!!!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"155","kudosSumWeight":1,"postTime":"2023-09-22T03:26:36.898-07:00","lastPublishTime":"2023-09-22T03:26:36.898-07:00","metrics":{"__typename":"MessageMetrics","views":719},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxfDM5OjF8aW50LDc3NzYzMjAsNzc3NjMyMA","node":{"__ref":"ForumReplyMessage:message:7776320"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7776320":{"__typename":"ModerationData","id":"moderation_data:7776320","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7776320":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1420135"},"id":"message:7776320","entityType":"FORUM_REPLY","eventPath":"category:ea-sports-fc-it/category:ea-forums-it/community:tghpe58374board:fc-24-it/message:7776308/message:7776320","revisionNum":1,"uid":7776320,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-24-it"},"parent":{"__ref":"ForumReplyMessage:message:7776319"},"conversation":{"__ref":"Conversation:conversation:7776308"},"subject":"Re: Non mi arriva il codice di verifica alla mail","moderationData":{"__ref":"ModerationData:moderation_data:7776320"},"body":"@Vittorio10_97 A me non esce nemmeno quello, dove l’hai trovato?
Mi auguro sia uno scherzo visto quello che è costata la ultimate","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"130","kudosSumWeight":1,"repliesCount":8,"postTime":"2023-09-22T03:30:16.522-07:00","lastPublishTime":"2023-09-22T03:30:16.522-07:00","metrics":{"__typename":"MessageMetrics","views":705},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"fc-24-it","messageSubject":"non-mi-arriva-il-codice-di-verifica-alla-mail","messageId":"7776308","replyId":"7776317"},"buildId":"SVQtq-tWrkGXNFcd0cg-J","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"pageCacheMiddleware=debug","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"eaaurora","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_nodes_NodeInformationWidget","components_featured_content_FeaturedContentWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_customComponent_CustomComponent","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_messages_EscalatedMessageBanner","components_nodes_NodeView","components_nodes_NodeView_NodeViewCard","shared_client_components_common_List_ListGroup","components_messages_MessageView","components_messages_MessageView_MessageViewInline","shared_client_components_common_Pager_PagerLoadMore","components_customComponent_CustomComponentContent_TemplateContent","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip","shared_client_components_common_List_UnstyledList"],"appGip":true,"scriptLoader":[]}