Community ManagerHi giannis243_6,
If you believe you're eligible for a refund, but you cannot request it through the website. Please feel free to reach out to EA Help Support, and they should be able to double-check this for you.
I want a refund. Your refund policies are crazy yu just want to take our money. How can I know in 24 hours if I want the game/dlc or not the EU law states that I can request a refund within 30 days so why not do that?
","kudosSumWeight":0,"postTime":"2025-05-05T05:02:35.212-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:feedback","text":"feedback","time":"2023-02-05T06:25:45.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12152457_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":55},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I want a refund. Your refund policies are crazy yu just want to take our money. How can I know in 24 hours if I want the game/dlc or not the EU law states that I can request a refund within 30 days so why not do that?
"},"Conversation:conversation:12152457":{"__typename":"Conversation","id":"conversation:12152457","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12152457"},"lastPostingActivityTime":"2025-05-07T08:34:05.912-07:00","lastPostTime":"2025-05-07T08:34:05.912-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:12152457":{"__typename":"ModerationData","id":"moderation_data:12152457","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12152457_1":{"__typename":"Revision","id":"revision:12152457_1","lastEditTime":"2025-05-05T05:02:35.212-07:00"},"ForumReplyMessage:message:12158326":{"__typename":"ForumReplyMessage","id":"message:12158326","conversation":{"__ref":"Conversation:conversation:12152457"},"author":{"__ref":"User:user:36"},"entityType":"FORUM_REPLY","eventPath":"category:community-hub-en/category:ea-forums-en/community:tghpe58374board:ea-forums-general-discussion-en/message:12152457/message:12158326","revisionNum":1,"uid":12158326,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"subject":"Re: Refund me","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:12158326"},"parent":{"__ref":"ForumTopicMessage:message:12152457"},"body":"Hi giannis243_6,
\nIf you believe you're eligible for a refund, but you cannot request it through the website. Please feel free to reach out to EA Help Support, and they should be able to double-check this for you.
\nHow to get help with your EA Account
","body@stringLength":"574","rawBody":"Hi
If you believe you're eligible for a refund, but you cannot request it through the website. Please feel free to reach out to EA Help Support, and they should be able to double-check this for you.
\nHow to get help with your EA Account
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