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Illiam666
Rising Newcomer
2 months ago

Banned Apex Account

Hello I just recovered my account with the help of support it had been hacked by a Chinese, now I can't log in the account is banned from apex I sent an email to support but still no response can s...
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Illiam666's avatar
Illiam666
Rising Newcomer
2 months ago
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Yes, I have completed this form and sent a request by email (red button) on the ban dispute page. But still no response

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 months ago
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Illiam666​ 

Hopefully, if your ban is incorrect or unjustified, you can get back in the game ASAP, thanks.

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Hello

\n

I just recovered my account with the help of support it had been hacked by a Chinese, now I can't log in the account is banned from apex I sent an email to support but still no response can someone help me please

\n

Thx

\n

[Title and post edit, please post only in English here. Please review our guidelines regarding language posts - EA_Barry]

","kudosSumWeight":0,"postTime":"2025-05-15T08:43:25.651-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:accessibility","text":"accessibility","time":"2025-01-30T10:58:59.470-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:account info","text":"account info","time":"2025-01-30T10:11:04.144-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:discussion","text":"discussion","time":"2024-07-12T17:00:02.286-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12176252_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":35},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:12176252":{"__typename":"Conversation","id":"conversation:12176252","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12176252"},"lastPostingActivityTime":"2025-05-16T08:26:22.465-07:00","lastPostTime":"2025-05-16T08:26:22.465-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:12176252":{"__typename":"ModerationData","id":"moderation_data:12176252","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12176252_2":{"__typename":"Revision","id":"revision:12176252_2","lastEditTime":"2025-05-15T08:50:21.080-07:00"},"ForumReplyMessage:message:12178489":{"__typename":"ForumReplyMessage","id":"message:12178489","conversation":{"__ref":"Conversation:conversation:12176252"},"author":{"__ref":"User:user:40"},"entityType":"FORUM_REPLY","eventPath":"category:community-hub-en/category:ea-forums-en/community:tghpe58374board:ea-forums-general-discussion-en/message:12176252/message:12178489","revisionNum":1,"uid":12178489,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"subject":"Re: Banned Apex Account","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:12178489"},"parent":{"__ref":"ForumReplyMessage:message:12176310"},"body":"

Illiam666​ 

\n

Hopefully, if your ban is incorrect or unjustified, you can get back in the game ASAP, thanks.

","body@stringLength":"316","rawBody":"

​ 

\n

Hopefully, if your ban is incorrect or unjustified, you can get back in the game ASAP, thanks.

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Yes, I have completed this form and sent a request by email (red button) on the ban dispute page. But still no response

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