Community ManagerМы не имеем доступа к вашим данным. Для решения данного вопроса Вам необходимо обратиться непосредственно в нашу службу поддержки. Наши специалисты постараются Вам помочь. О том, как связаться со службой поддержки вы можете узнать из данной статьи
I want to restore access to my old accound.
I don't have access to my old (mail.ru) email due to country policy.
How to reach helpdesk or someone could suggest how to change email via support?
Thank you
","kudosSumWeight":0,"postTime":"2025-05-12T03:15:05.553-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:epic","text":"epic","time":"2024-07-25T13:33:42.425-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:привязка учётных записей","text":"привязка учётных записей","time":"2025-01-31T02:58:33.646-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:технические неполадки","text":"технические неполадки","time":"2023-06-03T11:31:57.832-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12168588_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":17},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I want to restore access to my old accound.
I don't have access to my old (mail.ru) email due to country policy.
How to reach helpdesk or someone could suggest how to change email via support?
Thank you
"},"Conversation:conversation:12168588":{"__typename":"Conversation","id":"conversation:12168588","solved":true,"topic":{"__ref":"ForumTopicMessage:message:12168588"},"lastPostingActivityTime":"2025-05-12T03:34:12.093-07:00","lastPostTime":"2025-05-12T03:34:12.093-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:12168588":{"__typename":"ModerationData","id":"moderation_data:12168588","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12168588_1":{"__typename":"Revision","id":"revision:12168588_1","lastEditTime":"2025-05-12T03:15:05.553-07:00"},"AcceptedSolutionMessage:message:12168618":{"__typename":"AcceptedSolutionMessage","id":"message:12168618","conversation":{"__ref":"Conversation:conversation:12168588"},"author":{"__ref":"User:user:228245"},"entityType":"FORUM_REPLY","eventPath":"category:ea-app-ru/category:ea-forums-ru/community:tghpe58374board:ea-app-technical-issues-ru/message:12168588/message:12168618","revisionNum":1,"uid":12168618,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-ru"},"parent":{"__ref":"ForumTopicMessage:message:12168588"},"subject":"Re: Want to recover access to my old account","moderationData":{"__ref":"ModerationData:moderation_data:12168618"},"body":"\nМы не имеем доступа к вашим данным. Для решения данного вопроса Вам необходимо обратиться непосредственно в нашу службу поддержки. Наши специалисты постараются Вам помочь. О том, как связаться со службой поддержки вы можете узнать из данной статьи
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