Forum Discussion

2 months ago

Solved

Отвяжите пожалуйста мой аккаунт Steam

Добрый день! Купил в Steam battlefield 1 и battlefield 2042. Пытаюсь запустить, но "Произошла ошибка. Попробуйте изменить пароль и перезапустить игру." Я изменил пароль, зашел в аккаунт не помогает....

EA_FieryHelios
2 months ago
sapper2181

Мы не имеем доступа к вашим данным. Для решения данного вопроса Вам необходимо обратиться в нашу службу поддержки. Наши специалисты постараются Вам помочь.

Aledreon

2 months ago

Попробуйте вернуть всё как было, почту сменить на ту которая была ранее.

Перепривязать не получится, привязка делается один раз.

sapper2181

2 months ago

Ничего не меняется. Привязаться я не могу. У меня просьба отвязать аккаунт стим и EA. Получить доступ к аккаунту который "привязан" к стиму у меня нет

EA_FieryHelios
Community Manager
2 months ago
sapper2181

Мы не имеем доступа к вашим данным. Для решения данного вопроса Вам необходимо обратиться в нашу службу поддержки. Наши специалисты постараются Вам помочь.

About EA app Технические вопросы и ошибки

Возникли проблемы с приложением EA Арр? Присоединяйтесь к нам, чтобы сообщать об ошибках и получать помощь с загрузками, DLC, покупками и ошибками входа.2,454 PostsLatest Activity: 3 hours ago

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Купил в Steam battlefield 1 и battlefield 2042. Пытаюсь запустить, но \"Произошла ошибка. Попробуйте изменить пароль и перезапустить игру.\" Я изменил пароль, зашел в аккаунт не помогает....","body@stringLength":"924","rawBody":"

Добрый день! Купил в Steam battlefield 1 и battlefield 2042. Пытаюсь запустить, но \"Произошла ошибка. Попробуйте изменить пароль и перезапустить игру.\" Я изменил пароль, зашел в аккаунт не помогает. Отвязал аккаунт ea и steam, ошибка не пропала. Поменял почту, попробовал снова связать аккаунт, но теперь пишет что профиль steam привязан к другой учетной записи EA. Теперь вот не знаю что делать. Доступ к STEAM аккаунту есть, а к фантомному аккаунту ea play к которому привязана учетная запись steam нет. Игры куплены, деньги потеряны

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Ничего не меняется. Привязаться я не могу. У меня просьба отвязать аккаунт стим и EA. Получить доступ к аккаунту который \"привязан\" к стиму у меня нет

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sapper2181

Мы не имеем доступа к вашим данным. Для решения данного вопроса Вам необходимо обратиться в нашу службу поддержки. Наши специалисты постараются Вам помочь.

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Попробуйте вернуть всё как было, почту сменить на ту которая была ранее.

Перепривязать не получится, привязка делается один раз.

","body@stringLength":"141","rawBody":"

Попробуйте вернуть всё как было, почту сменить на ту которая была ранее.

Перепривязать не получится, привязка делается один раз.

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