Forum Discussion

mcspeedy99f1's avatar
mcspeedy99f1
5 years ago

EA desktop "oops something exploded"

Every time I try to boot up the EA Desktop app it crashes. "Oops something exploded" it`s very annoying. I need to try and open the app 5-10 times and hope it will work. if not there is nothing I cou...
technische problemen
RealSimmor0's avatar
RealSimmor0
5 years ago
Welkom op het Nederlandstalige forum, @mcspeedy99f1.

De cache hiervan eens leegmaken, om mee te beginnen. Zie daarvoor: https://help.ea.com/nl/help/faq/clear-cache-to-fix-problems-with-your-games/

Overige en niet benodigde software volledig afsluiten.
Gebruik een bekabelde internetverbinding.
De "Gebruikersaccountbeheer" en beveiligingssoftware (tijdelijk) uitzetten.
Programma's starten als een Administrator.

Het programma eens bijwerken, of volledig verwijderen en opnieuw installeren.

Bekijk deze instructies om Windows schoon te starten: https://support.microsoft.com/nl-nl/kb/929135


Laatste versie van de Origin cliënt downloaden: https://www.origin.com/nld/nl-nl/store/download
De Origin cliënt en de Origin spellen dienen lokaal zijn geïnstalleerd. Ook hun gegevens zullen lokaal bewaren moeten worden en toegankelijk zijn.

Groetjes.
Mcspeedy2106's avatar
Mcspeedy2106
5 years ago

Beste Simor, 

ik heb de chache verwijderd, de app opnieuw geïnstalleerd en gebruik een bekabelde internet verbinding. 

ik ga de andere mogelijkheden proberen. Bedankt. 

About EA app Technische problemen & bugs

Heb je problemen met de EA-app? Doe mee en rapporteer bugs en vind hulp bij downloads, DLC's, aankopen en inlogfouten.163 PostsLatest Activity: 2 days ago
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I need to try and open the app 5-10 times and hope it will work. if not there is nothing I cou...","body@stringLength":"294","rawBody":"

Every time I try to boot up the EA Desktop app it crashes. \"Oops something exploded\" it`s very annoying. I need to try and open the app 5-10 times and hope it will work. if not there is nothing I could do to open the app.

Report ID: 

35ac4803-c23d-4046-9f32-572d7e9426d9

","kudosSumWeight":0,"postTime":"2021-06-07T11:10:22.135-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technische problemen","text":"technische problemen","time":"2017-10-29T11:28:29.178-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7456829_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1809},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:7456829":{"__typename":"Conversation","id":"conversation:7456829","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7456829"},"lastPostingActivityTime":"2021-06-08T07:52:42.464-07:00","lastPostTime":"2021-06-08T07:52:42.464-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:7456829":{"__typename":"ModerationData","id":"moderation_data:7456829","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7456829_1":{"__typename":"Revision","id":"revision:7456829_1","lastEditTime":"2021-06-07T11:10:22.135-07:00"},"ForumReplyMessage:message:7456831":{"__typename":"ForumReplyMessage","id":"message:7456831","conversation":{"__ref":"Conversation:conversation:7456829"},"author":{"__ref":"User:user:5021502"},"entityType":"FORUM_REPLY","eventPath":"category:ea-app-nl/category:ea-forums-nl/community:tghpe58374board:ea-app-technical-issues-nl/message:7456829/message:7456831","revisionNum":1,"uid":7456831,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-nl"},"subject":"Re: EA desktop \"oops something exploded\"","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:7456831"},"parent":{"__ref":"ForumReplyMessage:message:7456830"},"body":"

Beste Simor, 

ik heb de chache verwijderd, de app opnieuw geïnstalleerd en gebruik een bekabelde internet verbinding. 

ik ga de andere mogelijkheden proberen. Bedankt. 

","body@stringLength":"214","rawBody":"

Beste Simor, 

ik heb de chache verwijderd, de app opnieuw geïnstalleerd en gebruik een bekabelde internet verbinding. 

ik ga de andere mogelijkheden proberen. Bedankt. 

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De cache hiervan eens leegmaken, om mee te beginnen. Zie daarvoor: https://help.ea.com/nl/help/faq/clear-cache-to-fix-problems-with-your-games/

Overige en niet benodigde software volledig afsluiten.
Gebruik een bekabelde internetverbinding.
De \"Gebruikersaccountbeheer\" en beveiligingssoftware (tijdelijk) uitzetten.
Programma's starten als een Administrator.

Het programma eens bijwerken, of volledig verwijderen en opnieuw installeren.

Bekijk deze instructies om Windows schoon te starten: https://support.microsoft.com/nl-nl/kb/929135


Laatste versie van de Origin cliënt downloaden: https://www.origin.com/nld/nl-nl/store/download
De Origin cliënt en de Origin spellen dienen lokaal zijn geïnstalleerd. Ook hun gegevens zullen lokaal bewaren moeten worden en toegankelijk zijn.

Groetjes.","body@stringLength":"1405","rawBody":"Welkom op het Nederlandstalige forum, @mcspeedy99f1.

De cache hiervan eens leegmaken, om mee te beginnen. Zie daarvoor: https://help.ea.com/nl/help/faq/clear-cache-to-fix-problems-with-your-games/

Overige en niet benodigde software volledig afsluiten.
Gebruik een bekabelde internetverbinding.
De \"Gebruikersaccountbeheer\" en beveiligingssoftware (tijdelijk) uitzetten.
Programma's starten als een Administrator.

Het programma eens bijwerken, of volledig verwijderen en opnieuw installeren.

Bekijk deze instructies om Windows schoon te starten: https://support.microsoft.com/nl-nl/kb/929135


Laatste versie van de Origin cliënt downloaden: https://www.origin.com/nld/nl-nl/store/download
De Origin cliënt en de Origin spellen dienen lokaal zijn geïnstalleerd. Ook hun gegevens zullen lokaal bewaren moeten worden en toegankelijk zijn.

Groetjes.","author":{"__ref":"User:user:125431"},"isEscalated":null,"postTime":"2021-06-07T17:34:20.227-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":1},"Revision:revision:7456831_1":{"__typename":"Revision","id":"revision:7456831_1","lastEditTime":"2021-06-08T00:29:38.996-07:00"},"QueryVariables:ReplyList:message:7456831:1":{"__typename":"QueryVariables","id":"ReplyList:message:7456831:1","value":{"id":"message:7456831","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1753371715584":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1753371715584","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1753371715584":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1753371715584","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. 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