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Seasoned Newcomer

7 days ago

Solved

problemi account the sims4

ciao, purtroppo ho avuto un grosso problema. sul gioco the sims4 per poter installare delle espansioni che mi hanno regalato ho dovuto creare un nuovo account, mi è stato scritto direttamente sull'app di EA. ora le nuove espansioni non le posso mettere sul vecchio account che uso ma solo sul nuovo account. come posso fare per averle tutte sul vecchio account?

collegare gli account

problemi tecnici

steam

EA_Garrus
7 days ago
Ciao AliceBasso, in genere non dovresti creare un nuovo account per riscattare dei codici delle espansioni/DLC di The Sims 4.

Gli acquisti sono sempre legati ad ogni Account in cui si fanno o vengono riscattati, quindi la cosa migliore da fare in questo caso è mettersi in contatto con i nostri consulenti per vedere se possono unirti i due Account.

Ti lascio un articolo dedicato: Cosa fare nel caso tu abbia creato per sbaglio un secondo account EA
Al suo interno, trovi anche un link per contattare l'Assistenza Clienti. (oppure usa questo).

Tienici aggiornati!

2 Replies

AliceBasso
Seasoned Newcomer
7 days ago
grazie mille!!!
EA_Garrus
Community Manager
7 days ago
Ciao AliceBasso, in genere non dovresti creare un nuovo account per riscattare dei codici delle espansioni/DLC di The Sims 4.

Gli acquisti sono sempre legati ad ogni Account in cui si fanno o vengono riscattati, quindi la cosa migliore da fare in questo caso è mettersi in contatto con i nostri consulenti per vedere se possono unirti i due Account.

Ti lascio un articolo dedicato: Cosa fare nel caso tu abbia creato per sbaglio un secondo account EA
Al suo interno, trovi anche un link per contattare l'Assistenza Clienti. (oppure usa questo).

Tienici aggiornati!

About EA app Problemi tecnici & Bug

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problemi account the sims4","moderationData":{"__ref":"ModerationData:moderation_data:12121423"},"body":"

Ciao AliceBasso, in genere non dovresti creare un nuovo account per riscattare dei codici delle espansioni/DLC di The Sims 4.

Gli acquisti sono sempre legati ad ogni Account in cui si fanno o vengono riscattati, quindi la cosa migliore da fare in questo caso è mettersi in contatto con i nostri consulenti per vedere se possono unirti i due Account.

Ti lascio un articolo dedicato: Cosa fare nel caso tu abbia creato per sbaglio un secondo account EA
Al suo interno, trovi anche un link per contattare l'Assistenza Clienti. (oppure usa questo).

Tienici aggiornati!

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grazie mille!!!

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