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Resistance390
Seasoned Newcomer
17 days ago

Mon compte PSN est connecté à un compte EA qui n'existe pas

Bonjour,

Est-ce que quelqu'un pourrait m'aider. J'ai besoin de connecter mon compte EA à mon PSN mais je reçois un message indiquant "Vos comptes ne peuvent pas être liés car votre compte PlayStation™Network ******* est déjà lié à votre Compte EA pour d0*****@disabled.ea.com. Vous ne pouvez lier votre Compte EA qu’à un seul compte PlayStation™Network au cours de son existence."

Le compte d0*****@disabled.ea.com. est clairement un compte qui n'existe plus et dont je n'ai plus l'accès.

Que puis-je faire pour régler cela ? 

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Bonjour,

Est-ce que quelqu'un pourrait m'aider. J'ai besoin de connecter mon compte EA à mon PSN mais je reçois un message indiquant \"Vos comptes ne peuvent pas être liés car votre compte PlayStation™Network ******* est déjà lié à votre Compte EA pour d0*****@disabled.ea.com. Vous ne pouvez lier votre Compte EA qu’à un seul compte PlayStation™Network au cours de son existence.\"

Le compte d0*****@disabled.ea.com. est clairement un compte qui n'existe plus et dont je n'ai plus l'accès.

Que puis-je faire pour régler cela ? 

","body@stringLength":"571","rawBody":"

Bonjour,

Est-ce que quelqu'un pourrait m'aider. J'ai besoin de connecter mon compte EA à mon PSN mais je reçois un message indiquant \"Vos comptes ne peuvent pas être liés car votre compte PlayStation™Network ******* est déjà lié à votre Compte EA pour d0*****@disabled.ea.com. Vous ne pouvez lier votre Compte EA qu’à un seul compte PlayStation™Network au cours de son existence.\"

Le compte d0*****@disabled.ea.com. est clairement un compte qui n'existe plus et dont je n'ai plus l'accès.

Que puis-je faire pour régler cela ? 

","kudosSumWeight":0,"postTime":"2025-05-25T09:12:40.714-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:accessibilité","text":"accessibilité","time":"2025-02-01T08:37:20.087-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:fonctionnalité ea app","text":"fonctionnalité ea app","time":"2025-01-30T09:48:55.087-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:liaison de comptes","text":"liaison de comptes","time":"2025-02-01T13:06:25.034-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:problèmes techniques","text":"problèmes techniques","time":"2020-04-24T04:55:32.377-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12201156_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Bonjour, Est-ce que quelqu'un pourrait m'aider. J'ai besoin de connecter mon compte EA à mon PSN mais je reçois un message indiquant \"Vos comptes ne peuvent pas être liés car votre compte PlayStat...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCwxMjIwMTI5OSwxMjIwMTI5OQ","node":{"__ref":"ForumReplyMessage:message:12201299"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCwxMjIwMTI5OSwxMjIwNTE4MA","node":{"__ref":"ForumReplyMessage:message:12205180"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCwxMjIwMTI5OSwxMjIwNTQ1Nw","node":{"__ref":"ForumReplyMessage:message:12205457"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:12201156":{"__typename":"Conversation","id":"conversation:12201156","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12201156"},"lastPostingActivityTime":"2025-05-26T07:44:56.620-07:00","lastPostTime":"2025-05-26T07:44:56.620-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:12201156":{"__typename":"ModerationData","id":"moderation_data:12201156","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12201156_1":{"__typename":"Revision","id":"revision:12201156_1","lastEditTime":"2025-05-25T09:12:40.714-07:00"},"CachedAsset:theme:customTheme1-1749629693792":{"__typename":"CachedAsset","id":"theme:customTheme1-1749629693792","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Mon compte PSN est connecté à un compte EA qui n'existe pas","moderationData":{"__ref":"ModerationData:moderation_data:12201299"},"body":"

Bonjour,

\n

La solution la plus simple va être de retrouver le compte EA en question. Essayez de vous connecter avec les vieux identifiants ou adresses mails que vous auriez pu utiliser à l'époque.

\n

La solution plus compliquée sera de contacter le service client pour voir ce qu'il en est. Vous pouvez contacter le Service Client via ce lien.

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J'ai pris contact avec le Service Client est tout est en ordre. Ils ont réussi à desync le compte qui était inactif et j'ai donc pu connecter mon compte actuel :)

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Bonjour,

J'ai un problème quasi similaire, comment es tu parvenu à ce que le support désync le compte EA au compte PSN ?
Dans mon cas le compte est supprimé et il semblerait que ce ne soit pas possible ? 

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