Cannot launch mass effect legendary edition from steam using EA app.
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) n/a Which client functionality are you experiencing this bug with? Launch Game When did...
EA App was saying that the game is not installed although it was installed via Steam. Was going to give up but then took a look in the registry...Corrected it and restarted the EA App. Afterwards it recognized that the game is installed via Steam and was able to launch the game (works also from the EA App).
So in such case check your registry: HKEY_LOCAL_MACHINE\SOFTWARE\BioWare\Mass Effect Legendary Edition
@bond1j89 I requested an update on this issue. Can you run the EA Error report Here for me and attach a new log so I can forward that over to the team?
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,637 PostsLatest Activity: 30 minutes ago
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Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post)n/a Which client functionality are you experiencing this bug with?Launch Game When did this happen? (dd.mm.yy hh:mm)since December 2022 Summarize your bugCannot launch mass effect legendary edition from steam using EA app. When I try to launch it the EA app opens but the launch never occurs and then the app says that it failed to launch. This is launching directly from steam or by clicking on the desktop icon for the game. There is no option for me to launch from the EA app. How often does the bug occur?Every time (100%) Steps: How can we find the bug ourselves?Attempt to launch mass effect legendary edition from steam. What happens when the bug occurs?The login window appears blank for several seconds and the game does not launch. Steam does not show the game as running and then the EA app shows the message: \"Your game failed to launch An error on our end caused your launch to fail. Try again a little later\" The game never starts What do you expect to see?I expect the game to launch so that I can play it
This issue has been going on for months, every month or two I try to launch again and it never works. I did not encounter this issue with origin but we are no longer able to launch with origin.
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EA App was saying that the game is not installed although it was installed via Steam. Was going to give up but then took a look in the registry...Corrected it and restarted the EA App. Afterwards it recognized that the game is installed via Steam and was able to launch the game (works also from the EA App).
So in such case check your registry: HKEY_LOCAL_MACHINE\\SOFTWARE\\BioWare\\Mass Effect Legendary Edition
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@bond1j89 I requested an update on this issue. Can you run the EA Error report Here for me and attach a new log so I can forward that over to the team?
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@bond1j89 I requested an update on this issue. Can you run the EA Error report Here for me and attach a new log so I can forward that over to the team?
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Im going to send that over to have them take a look. When you installed everything did you install them all to the same drives or different drives?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"175","kudosSumWeight":1,"postTime":"2023-08-24T12:58:07.238-07:00","lastPublishTime":"2023-08-24T12:58:07.238-07:00","metrics":{"__typename":"MessageMetrics","views":1269},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7625964":{"__typename":"ModerationData","id":"moderation_data:7625964","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7625964":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3455490"},"id":"message:7625964","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7625904/message:7625964","revisionNum":1,"uid":7625964,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7625963"},"conversation":{"__ref":"Conversation:conversation:7625904"},"subject":"Re: Cannot launch mass effect legendary edition from steam using EA app.","moderationData":{"__ref":"ModerationData:moderation_data:7625964"},"body":"
I only have the two drives so same drives
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@bond1j89 I appreciate that, wasn't sure if you had mentioned that already and wanted to just cover all the basis on this one.
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Yep its good to be thorough when so many have the same problem.
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Same issue for me. Reading these comments, I deeply regret subscribing to EA play and downloading 3 games. None work as they should. The EA App is a major problem on most games. Fifa 17 for instance is offline now, servers are finished, however, I must be online to play it, and it takes 5-10 minutes to launch. FIFA 23 lags after couple of matches and you have to delete the ini file from documents and restart for it to run. Mass Effect simply refuses to launch. How can a company like EA be so problematic for gamers? It's beyond me that you have not found a solution for this MAss Effect problem months down the line. I will not be renewing my subscription after reading this thread.
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