Forum Discussion

Rising Newcomer

11 days ago

packs and time played are missing ! ! ! ! ! !

have in-game save files cant play because im missing packs order history is gone tried clearing cache, repair, tried the other ea accounts but nothing has worked for me can anyone help this happened after a game update 4/22

1 Reply

unibabi
Seasoned Newcomer
11 days ago
my sims game is telling me im missing add ons too even though i already have them downloaded

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,436 PostsLatest Activity: 28 minutes ago

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Newcomer","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5506175":{"__typename":"User","id":"user:5506175","uid":5506175,"login":"unibabi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-23T19:54:54.694-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"rank":{"__ref":"Rank:rank:40"},"entityType":"USER","eventPath":"community:tghpe58374/user:5506175"},"ModerationData:moderation_data:12126864":{"__typename":"ModerationData","id":"moderation_data:12126864","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12126864":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5506175"},"id":"message:12126864","revisionNum":1,"uid":12126864,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:12126734"},"conversation":{"__ref":"Conversation:conversation:12126734"},"subject":"Re: packs and time played are missing ! ! ! ! ! !","moderationData":{"__ref":"ModerationData:moderation_data:12126864"},"body":"

my sims game is telling me im missing add ons too even though i already have them downloaded

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