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Newcomer

21 days ago

Solved

Remboursement EA PLAY

Bonjour,

Il y a un mois j’ai effectué l’achat d’un mois d’EA PLAY PRO cependant je n’étais pas au courant que l’application avait gardé mes informations de paiement enregistré.

Je ne voulais pas poursuivre un mois de plus cet abonnement , malheureusement je viens d’être débité . Il y a t il une solution ?

Merci

EA_Hux
21 days ago
Bonjour Kronorr ,

De manière générale, les abonnements ne sont pas remboursables mais si c'est très récent, vous pouvez tenter le coup auprès de l'assistance EA par chat. Peut être qu'il y a possibilité de faire quelque chose.

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Bonjour,

Il y a un mois j’ai effectué l’achat d’un mois d’EA PLAY PRO cependant je n’étais pas au courant que l’application avait gardé mes informations de paiement enregistré.

Je ne voulais pas poursuivre un mois de plus cet abonnement , malheureusement je viens d’être débité . Il y a t il une solution ?

Merci

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Bonjour,

Il y a un mois j’ai effectué l’achat d’un mois d’EA PLAY PRO cependant je n’étais pas au courant que l’application avait gardé mes informations de paiement enregistré.

Je ne voulais pas poursuivre un mois de plus cet abonnement , malheureusement je viens d’être débité . Il y a t il une solution ?

Merci

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Remboursement EA PLAY","moderationData":{"__ref":"ModerationData:moderation_data:12168571"},"body":"

Bonjour Kronorr ,

De manière générale, les abonnements ne sont pas remboursables mais si c'est très récent, vous pouvez tenter le coup auprès de l'assistance EA par chat. Peut être qu'il y a possibilité de faire quelque chose.

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