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wattaw52170
Seasoned Newcomer
9 days ago
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Request to change email

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey wattaw52170​,

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. We are unable to make changes to accounts via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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years","conversation":{"__ref":"Conversation:conversation:12182483"},"id":"message:12182483","revisionNum":1,"uid":12182483,"depth":0,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"author":{"__typename":"User","uid":5548966,"login":"Carter2nice4","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-05-18T15:45:23.961-07:00","lastPublishTime":"2025-05-18T15:45:23.961-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community 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Request to change email","moderationData":{"__ref":"ModerationData:moderation_data:12167198"},"body":"

Hey wattaw52170​,

\n

If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. We are unable to make changes to accounts via the forums.

\n

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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My email is not working.

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