@XeracrossSo then, now I ask you - after buying the game again, do you have two copies of DA2 in your EA app, or does it just show one?
Community ManagerHey, Folks.
The team is looking into this one. The issue isn't because it is a Humble bundle. I tested this on an account that owns the game but no DLC in the EA app. There has been a lot of sales and updates with the game with the release info of DA: TV.
This issue is something the team with the EA app will be looking into since it is a launcher issue not necessarily a game issue.
Once there is more info, we will let you all know!
Cheers!
Community ManagerSorry for the bump but it's been over a week and I haven't heard anything new. Are there any updates?
Community Manager@darklorddrex I requested an update on this one. I see updates on the backend being made but not a full update as of yet that I can see. I will follow up and see what is happening on this one.
Community Manager@Ginkasa I am going to follow up on this one. Things have slowed down since we have released all the DA: TV updates. When you log into the EA app, you are not seeing that one specific DLC, or any of them?
Have you cleared the EA app cache and all that or uninstalled the EA app? Gotta ask in case they say just have them do ABC you know?
No worries! I was just hoping there was a fix waiting in the wings 😅
It's just that one DLC that doesn't appear. I have tried all the steps listed throughout the thread and none have worked.
Thanks!
Community ManagerCommunity Manager@Ginkasa Took a look. I do not see that the account owns that DLC. I see a handful of items from around the launch I believe but not the majority of the DLC for the game. When you log into that EA account, do you see the option to download, or purchase? Im not even seeing a download of it on the account.
Community Manager@Ginkasa Well if you bought it back then I would still see it from then. I don't see it at all. They did all become free. You may have to purchase it but it should not cost anything. You should be able to just go in, and snag it from the EA app and install it.
If you are doing everything through Steam, you have to go to the Help page and download it from there but still will give it to you.
Community Manager@Ginkasa Okay, yeah, gotcha. So I just had a conversation about this with the team. They are looking into it again for me as it has come up again. I am waiting on the EA app folks to see why it isn't showing up for some. I've logged into multiple accounts to test it and can't see why it won't show. Do you happen to have access to another PC you can download the EA app on just to test it?
I'm rather late to post here but I've been monitoring this thread bc, like others have discussed, the only DLC my UI that shows up as available to DL/install is the Black Emporium, & the only other even kinda-related option I see is the "purchase game" option, which asks me to buy the full-price ultimate edition. I was hoping for some clarifications on this topic, w/ the hopes that some of this might grease the wheels/provide leads to chase the root of this down.
First, I did not originally purchase DA2 via the Origin app; similar to what some other folks here have said, I'd purchased a hard copy at retail & later (sometime around the release of ME3/DAI, when Origin became more prominent) I added my CD key to Origin to manage it. Could this be related, and/or the reason it has "purchase game" listed despite me owning the base product?
Second, I've never purchased any of the paid DLC & thus feel the need to ask: do y'all have confirmed reports from the users of similar accounts (ppl without some/all DLC purchased) who CAN see these their personally unpurchased DLC properly in the UI? The ppl in this thread seem to be universally unable to see unpurchased DLC at least, so I'm curious if we have reports from people who ARE able to see said DLC in their UI, just to confirm that it's properly functioning for even SOME subsection of people.
... I felt like I had more things I wanted to ask when I started this post, but it seems to've slipped my mind at this point (a common occurrence, unfortunately.) I can also attempt to contribute to TSing this issue if you want to compare/contrast my account info w/ others who appear to be having the same issue. I'll try to check back in on this thread when I remember. Good luck!
Thanks for the response, but I was already aware they made the DLC free. I previously had DA2 installed on a secondary SSD, complete w/ manually-installed versions of the Free DLC that I DLd from the web site Bioware/EA created for the purpose of downloading the free DLC (which still exists). Unfortunately a.) that SSD died before I could get far enough into the game to play any of said DLC b.) from what I can determine, we can't use that source for DLC to play the version of DA2 that gets installed w/ the EA app c.) the EA app is (AFAIK) the only place I can ACCESS my registered copy of DA2. So I'm stuck in a rather frustrating situation where a decade-old choice to register my CD key w/ the publisher's app has resulted in a scenario where I can't make use of an otherwise free & easily accessible source for these files...
Community ManagerHey, Folks
So i did some digging and testing on this one as I had reported this a while ago with other titles. We are investigating this at the moment.
What has worked for me and others is to uninstall the game you want to play and reinstall it again. When you reinstall it, make sure (if it is there) that all DLC content is checked.
Here is an example of what it should look like!
This may not work for all players, so it is not a 100% workaround. Once we get more info on this, we will let players know what is happening!
Cheers!
Unfortunately that does not work for me. It still says I only have one add-on.
Community Manager@SerosterThe web page that allows you to download the DLC is for Steam, not the EA app. Considering you mentioned you registered it with Origin/EA app it didn't seem pertinent to mention this.
The DLC being made free includes those who had their copy registered on the EA app when the DLC were made free, and these DLC should have been made available in this app. I have Dragon Age: Origins, Dragon Age 2, and Mass Effect 2 on my account, of those three games my account received the DLC for Dragon Age: Origins and Mass Effect 2, but not for Dragon Age 2.
Your issue is the same as everyone else's in this thread: the DLC weren't delivered to your account when they should have been, for whatever reason.
It's one of those posts again!
\n\nI got Dragon Age II years ago somehow (my old Origin app had an activation date of 2015 - apparently this was from the Humble Origin Bundle 2?), and I just noticed that I never got the DLCs that were given away, my copy of the game says it's the Standard Edition (see attached photos) and there is no way for me to get the missing DLCs without buying the game again. I just spent the past day trying to figure out what to do but nothing I found online seems to have worked. I have:
\n\nCleared my EA app cache, logged out and in again;
\nDownloaded the free DLC add-ons from https://help.ea.com/en/help/faq/dlc-for-classic-games/#dragonage/ and installed them (they show up as \"Unauthorized\" in the game);
\nLogged in to the Dragon Age keep to unlock the content manually there;
\nLogged in to my EA account via the game;
\nSynced the accounts between the keep and my computer manually several times;
\nUninstalled and reinstalled the game;
\nDeleted the contents of the licenses folder;
\nCleared all my characters at the Dragon Age keep.
\n\nNothing seems to work. The game insists that I have to buy it again to get the DLC content.
\n\nSo what can I do? Do I have to buy the game again?
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So it looks more like an upgrade.","body@stringLength":"241","rawBody":"@FoxhackDN No it only shows the ultimate edition now, the standard isn't even listed separately. So it looks more like an 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\n\nThe team is looking into this one. The issue isn't because it is a Humble bundle. I tested this on an account that owns the game but no DLC in the EA app. There has been a lot of sales and updates with the game with the release info of DA: TV.
\n\nThis issue is something the team with the EA app will be looking into since it is a launcher issue not necessarily a game issue.
\n\nOnce there is more info, we will let you all know!
\n\nCheers!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"103","kudosSumWeight":1,"postTime":"2024-07-06T10:43:48.565-07:00","lastPublishTime":"2024-07-06T10:43:48.565-07:00","metrics":{"__typename":"MessageMetrics","views":980},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387332":{"__typename":"ModerationData","id":"moderation_data:7387332","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387332":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4919917"},"id":"message:7387332","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387332","revisionNum":1,"uid":7387332,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387330"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387332"},"body":"@EA_Shepard any updates?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"24","kudosSumWeight":1,"postTime":"2024-07-15T04:35:37.379-07:00","lastPublishTime":"2024-07-15T04:35:37.379-07:00","metrics":{"__typename":"MessageMetrics","views":860},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":40,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387333":{"__typename":"ModerationData","id":"moderation_data:7387333","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387333":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29"},"id":"message:7387333","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387333","revisionNum":1,"uid":7387333,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387332"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387333"},"body":"@darklorddrex I requested an update on this one. I see updates on the backend being made but not a full update as of yet that I can see. I will follow up and see what is happening on this one.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"199","kudosSumWeight":1,"postTime":"2024-07-17T09:12:50.045-07:00","lastPublishTime":"2024-07-17T09:12:50.045-07:00","metrics":{"__typename":"MessageMetrics","views":816},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":39,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2088846":{"__typename":"User","id":"user:2088846","uid":2088846,"login":"Ginkasa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-06-23T13:47:45.781-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2088846"},"ModerationData:moderation_data:7387334":{"__typename":"ModerationData","id":"moderation_data:7387334","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387334":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2088846"},"id":"message:7387334","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387334","revisionNum":1,"uid":7387334,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387333"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387334"},"body":"@EA_Shepard Were you able to get that update? I'm also encountering this issue with the Mark of the Assassin DLC.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"113","kudosSumWeight":0,"postTime":"2024-07-30T15:26:52.598-07:00","lastPublishTime":"2024-07-30T15:26:52.598-07:00","metrics":{"__typename":"MessageMetrics","views":607},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":38,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387335":{"__typename":"ModerationData","id":"moderation_data:7387335","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387335":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29"},"id":"message:7387335","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387335","revisionNum":1,"uid":7387335,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387334"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387335"},"body":"@Ginkasa I am going to follow up on this one. Things have slowed down since we have released all the DA: TV updates. When you log into the EA app, you are not seeing that one specific DLC, or any of them?
Have you cleared the EA app cache and all that or uninstalled the EA app? Gotta ask in case they say just have them do ABC you know?
No worries! I was just hoping there was a fix waiting in the wings 😅
It's just that one DLC that doesn't appear. I have tried all the steps listed throughout the thread and none have worked.
Thanks!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-07-31T11:36:41.551-07:00","lastPublishTime":"2024-07-31T11:36:41.551-07:00","metrics":{"__typename":"MessageMetrics","views":669},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":34,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387339":{"__typename":"ModerationData","id":"moderation_data:7387339","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387339":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2088846"},"id":"message:7387339","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387339","revisionNum":1,"uid":7387339,"depth":28,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387338"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387339"},"body":"@EA_Shepard It might be that I never bought it back in the day. I'd be happy to purchase it, but I couldn't find anywhere to buy it (at least for PC) and I saw it mentioned I think in this thread that they all became free at some point?@Ginkasa Well if you bought it back then I would still see it from then. I don't see it at all. They did all become free. You may have to purchase it but it should not cost anything. You should be able to just go in, and snag it from the EA app and install it.
\n\nIf you are doing everything through Steam, you have to go to the Help page and download it from there but still will give it to you.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-07-31T11:53:21.207-07:00","lastPublishTime":"2024-07-31T11:53:21.207-07:00","metrics":{"__typename":"MessageMetrics","views":646},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":32,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387341":{"__typename":"ModerationData","id":"moderation_data:7387341","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387341":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2088846"},"id":"message:7387341","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387341","revisionNum":1,"uid":7387341,"depth":30,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387340"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387341"},"body":"@EA_Shepard The problem is I don't see it anywhere in the EA App. I search for \"Mark of the Assassin\" or \"Dragon Age\" in the store in the app and it doesn't appear at all. It's not listed under the game's page either. That's really the crux of the issue. I can find a web page in my browser for the DLC but it says it's no longer available.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-07-31T12:04:41.023-07:00","lastPublishTime":"2024-07-31T12:04:41.023-07:00","metrics":{"__typename":"MessageMetrics","views":645},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":31,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387342":{"__typename":"ModerationData","id":"moderation_data:7387342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387342":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29"},"id":"message:7387342","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387342","revisionNum":1,"uid":7387342,"depth":31,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387341"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387342"},"body":"@Ginkasa Okay, yeah, gotcha. So I just had a conversation about this with the team. They are looking into it again for me as it has come up again. I am waiting on the EA app folks to see why it isn't showing up for some. I've logged into multiple accounts to test it and can't see why it won't show. Do you happen to have access to another PC you can download the EA app on just to test it?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-07-31T12:08:10.301-07:00","lastPublishTime":"2024-07-31T12:08:10.301-07:00","metrics":{"__typename":"MessageMetrics","views":643},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":30,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387343":{"__typename":"ModerationData","id":"moderation_data:7387343","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387343":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2088846"},"id":"message:7387343","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387343","revisionNum":1,"uid":7387343,"depth":32,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387342"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387343"},"body":"@EA_Shepard Sorry for the delay! I just downloaded the EA app on a computer that I've never downloaded the EA app or Origin on before. Interestingly, under \"Manage Add Ons\" for DAII this computer only shows \"The Black Emporium\" DLC. It doesn't have Legacy or The Exiled Prince that I have on the PC I'm playing it on or the Mark of the Assassin DLC that I also don't have over there.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-08-02T08:40:15.813-07:00","lastPublishTime":"2024-08-02T08:40:15.813-07:00","metrics":{"__typename":"MessageMetrics","views":572},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2115428":{"__typename":"User","id":"user:2115428","uid":2115428,"login":"Seroster","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-14T08:35:46.444-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2115428"},"ModerationData:moderation_data:7387344":{"__typename":"ModerationData","id":"moderation_data:7387344","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387344":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2115428"},"id":"message:7387344","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387344","revisionNum":1,"uid":7387344,"depth":32,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387342"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387344"},"body":"I'm rather late to post here but I've been monitoring this thread bc, like others have discussed, the only DLC my UI that shows up as available to DL/install is the Black Emporium, & the only other even kinda-related option I see is the \"purchase game\" option, which asks me to buy the full-price ultimate edition. I was hoping for some clarifications on this topic, w/ the hopes that some of this might grease the wheels/provide leads to chase the root of this down.
First, I did not originally purchase DA2 via the Origin app; similar to what some other folks here have said, I'd purchased a hard copy at retail & later (sometime around the release of ME3/DAI, when Origin became more prominent) I added my CD key to Origin to manage it. Could this be related, and/or the reason it has \"purchase game\" listed despite me owning the base product?
Second, I've never purchased any of the paid DLC & thus feel the need to ask: do y'all have confirmed reports from the users of similar accounts (ppl without some/all DLC purchased) who CAN see these their personally unpurchased DLC properly in the UI? The ppl in this thread seem to be universally unable to see unpurchased DLC at least, so I'm curious if we have reports from people who ARE able to see said DLC in their UI, just to confirm that it's properly functioning for even SOME subsection of people.
... I felt like I had more things I wanted to ask when I started this post, but it seems to've slipped my mind at this point (a common occurrence, unfortunately.) I can also attempt to contribute to TSing this issue if you want to compare/contrast my account info w/ others who appear to be having the same issue. I'll try to check back in on this thread when I remember. Good luck!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":0,"postTime":"2024-08-02T16:41:09.328-07:00","lastPublishTime":"2024-08-02T16:41:09.328-07:00","metrics":{"__typename":"MessageMetrics","views":539},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":28,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387345":{"__typename":"ModerationData","id":"moderation_data:7387345","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387345":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4919917"},"id":"message:7387345","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387345","revisionNum":1,"uid":7387345,"depth":33,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387344"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387345"},"body":"@Seroster From what's been stated here, there was a point in time where all owners of Dragon Age (and some other games) received all the DLC for free. At that time they removed the listings for the DLC. However, a bunch of people who owned the game at the time this happened never received the DLC","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-08-02T18:20:45.324-07:00","lastPublishTime":"2024-08-02T18:20:45.324-07:00","metrics":{"__typename":"MessageMetrics","views":544},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":27,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387346":{"__typename":"ModerationData","id":"moderation_data:7387346","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387346":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2115428"},"id":"message:7387346","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387346","revisionNum":1,"uid":7387346,"depth":34,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387345"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387346"},"body":"Thanks for the response, but I was already aware they made the DLC free. I previously had DA2 installed on a secondary SSD, complete w/ manually-installed versions of the Free DLC that I DLd from the web site Bioware/EA created for the purpose of downloading the free DLC (which still exists). Unfortunately a.) that SSD died before I could get far enough into the game to play any of said DLC b.) from what I can determine, we can't use that source for DLC to play the version of DA2 that gets installed w/ the EA app c.) the EA app is (AFAIK) the only place I can ACCESS my registered copy of DA2. So I'm stuck in a rather frustrating situation where a decade-old choice to register my CD key w/ the publisher's app has resulted in a scenario where I can't make use of an otherwise free & easily accessible source for these files...
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-08-03T20:50:19.747-07:00","lastPublishTime":"2024-08-03T20:50:19.747-07:00","metrics":{"__typename":"MessageMetrics","views":1280},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":21,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7387347":{"__typename":"ModerationData","id":"moderation_data:7387347","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387347":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29"},"id":"message:7387347","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387347","revisionNum":1,"uid":7387347,"depth":34,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387345"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387347"},"body":"Hey, Folks
\n\nSo i did some digging and testing on this one as I had reported this a while ago with other titles. We are investigating this at the moment.
\n\nWhat has worked for me and others is to uninstall the game you want to play and reinstall it again. When you reinstall it, make sure (if it is there) that all DLC content is checked.
\n\nHere is an example of what it should look like!
\n\n\n\n
This may not work for all players, so it is not a 100% workaround. Once we get more info on this, we will let players know what is happening!
\n\nCheers!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-08-04T07:03:08.107-07:00","lastPublishTime":"2024-08-04T07:03:08.107-07:00","metrics":{"__typename":"MessageMetrics","views":1223},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7387348":{"__typename":"ModerationData","id":"moderation_data:7387348","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387348":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4943044"},"id":"message:7387348","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387348","revisionNum":1,"uid":7387348,"depth":35,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387347"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387348"},"body":"Unfortunately that does not work for me. It still says I only have one add-on.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"86","kudosSumWeight":0,"postTime":"2024-08-04T12:47:37.385-07:00","lastPublishTime":"2024-08-04T12:47:37.385-07:00","metrics":{"__typename":"MessageMetrics","views":1211},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7387349":{"__typename":"ModerationData","id":"moderation_data:7387349","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387349":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2115428"},"id":"message:7387349","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387349","revisionNum":1,"uid":7387349,"depth":35,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387347"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387349"},"body":"@EA_Shepard Attempting this resulted in the same screen that FoxhackDN posted below me: there's 1 addon available to download, & it's The Black Emporium. Nothing else on the list.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"183","kudosSumWeight":1,"postTime":"2024-08-04T12:58:19.798-07:00","lastPublishTime":"2024-08-04T12:58:19.798-07:00","metrics":{"__typename":"MessageMetrics","views":1228},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7387350":{"__typename":"ModerationData","id":"moderation_data:7387350","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7387350":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:29"},"id":"message:7387350","entityType":"FORUM_REPLY","eventPath":"category:dragon-age-en/category:ea-forums-en/community:tghpe58374board:dragon-age-franchise-discussion-en/message:7387286/message:7387350","revisionNum":1,"uid":7387350,"depth":36,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7387349"},"conversation":{"__ref":"Conversation:conversation:7387286"},"subject":"Re: [Under Investigation] PC - Dragon Age II DLC Not Available to Download","moderationData":{"__ref":"ModerationData:moderation_data:7387350"},"body":"Hi @Seroster, Thank you for letting me know. Will pass it along to the team!
@SerosterThe web page that allows you to download the DLC is for Steam, not the EA app. Considering you mentioned you registered it with Origin/EA app it didn't seem pertinent to mention this.
The DLC being made free includes those who had their copy registered on the EA app when the DLC were made free, and these DLC should have been made available in this app. I have Dragon Age: Origins, Dragon Age 2, and Mass Effect 2 on my account, of those three games my account received the DLC for Dragon Age: Origins and Mass Effect 2, but not for Dragon Age 2.
Your issue is the same as everyone else's in this thread: the DLC weren't delivered to your account when they should have been, for whatever reason.
Google Chrome последней версии. Я буду весьма признательным за помощь.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":0,"postTime":"2015-11-20T03:51:42.282-08:00","lastPublishTime":"2015-11-20T03:51:42.282-08:00","metrics":{"__typename":"MessageMetrics","views":5717},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwzfDM5OjF8aW50LDYzNzkwOTcsNjM3OTA5Nw","node":{"__ref":"ForumReplyMessage:message:6379097"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6379097":{"__typename":"ModerationData","id":"moderation_data:6379097","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6379097":{"__typename":"ForumReplyMessage","uid":6379097,"id":"message:6379097","entityType":"FORUM_REPLY","eventPath":"category:battlefield-ru/category:ea-forums-ru/community:tghpe58374board:battlefield-franchise-discussion-ru/message:6379092/message:6379097","revisionNum":1,"author":{"__ref":"User:user:5249118"},"readOnly":false,"repliesCount":3,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-franchise-discussion-ru"},"parent":{"__ref":"ForumReplyMessage:message:6379096"},"conversation":{"__ref":"Conversation:conversation:6379092"},"subject":"Re: Не отображается задержка (пинг) в Battlelog","moderationData":{"__ref":"ModerationData:moderation_data:6379097"},"body":"\n1) Найдите ярлык, с помощью которого вы запускаете Chrome, кликните на нем правой кнопкой мыши и нажмите Свойства.
2) Перейдите на вкладку Ярлык и в поле Объект после ...chrome.exe\" поставьте пробел и впишите строку --disk-cache-dir=\"C:\\ChromeCache\" --disk-cache-size=1073741824
3) Согласитесь с внесёнными изменениями, нажав кнопку ОК.
\n\nДанная комбинация устанавливает кэш браузера на максимально допустимое значение
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2015-11-20T04:46:55.583-08:00","lastPublishTime":"2015-11-20T04:46:55.583-08:00","metrics":{"__typename":"MessageMetrics","views":5711},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxfDM5OjF8aW50LDYzNzkwOTgsNjM3OTA5OA","node":{"__ref":"ForumReplyMessage:message:6379098"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6379098":{"__typename":"ModerationData","id":"moderation_data:6379098","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:6379098":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:646616"},"id":"message:6379098","entityType":"FORUM_REPLY","eventPath":"category:battlefield-ru/category:ea-forums-ru/community:tghpe58374board:battlefield-franchise-discussion-ru/message:6379092/message:6379098","revisionNum":1,"uid":6379098,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-franchise-discussion-ru"},"parent":{"__ref":"ForumReplyMessage:message:6379097"},"conversation":{"__ref":"Conversation:conversation:6379092"},"subject":"Re: Не отображается задержка (пинг) в Battlelog","moderationData":{"__ref":"ModerationData:moderation_data:6379098"},"body":"К сожалению, проблема остается актуальной. Даже после чистки кэша, пинг не отображается ни в одном из браузеров. Что-то мне подсказывает, проблема не в браузере.
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