Forum Discussion

Elkepon247's avatar
Elkepon247
7 years ago
Solved

Give feedback to ea support

Where can I give feedback or talk about the service provided by an EA advisor? This is ridiculous that I paid more than $200 and I get this kind of service when I talk on the chat with someone... I t...
battlefield 4
  • CyberDyme's avatar
    CyberDyme
    7 years ago

    You have two options that will work well for this:

    1. Contact EA Online Support, where you exchange messages with them through a live chat box.  Good if you are quick to reflect, ask and say what you want and what is on your mind.  And in this chat box you also have n option to upload and share a file with them, before you start your support session.  So make a .txt file of your previous support session that you want to complain about and use to describe what you are not happy with and what needs to be changed.

    2. Alternatively you also have the option to send them an ordinary email, where you then again can attach same file as above and explain all the stuff you want in your email body text.  But you risk of not getting a final answer or action item taken care of right then and there if using the email option.

    But both options works well.

    This is your universal starting point, no matter game and support option that you prefer:

    https://help.ea.com/en/contact-us/

    Best of luck with it!  

ElliotLH's avatar
ElliotLH
Hero+
6 months ago

This thread hasn't been active since 2019 so I'm going to close it. If anyone wants to begin a new thread, that's not a problem.

witchitty's avatar
witchitty
Seasoned Rookie
22 days ago

you can close my newest post too, this isn't a platform for resolve as ea plays no part in any of these issues, so sadly its pointless chatter within the community only

About Battlefield Franchise Discussion

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feedback to ea support","id":"message:6650331","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-franchise-discussion-en/message:6650331","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:2612747"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:battlefield-franchise-discussion-en"},"conversation":{"__ref":"Conversation:conversation:6650331"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:6650331"},"body@stripHtml({\"truncateLength\":200})":" Where can I give feedback or talk about the service provided by an EA advisor? This is ridiculous that I paid more than $200 and I get this kind of service when I talk on the chat with someone... I t...","body@stringLength":"460","rawBody":"

Where can I give feedback or talk about the service provided by an EA advisor? This is ridiculous that I paid more than $200 and I get this kind of service when I talk on the chat with someone... I talked to Karan R. on the chat and she did something completely opposite to what I told her, at the end I asked her/him to revert the changes due to the mess... I have the transcript of the chat, how can I submit this chat for feedback...?

Thank you

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you can close my newest post too, this isn't a platform for resolve as ea plays no part in any of these issues, so sadly its pointless chatter within the community only

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you can close my newest post too, this isn't a platform for resolve as ea plays no part in any of these issues, so sadly its pointless chatter within the community only

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You have two options that will work well for this:

1. Contact EA Online Support, where you exchange messages with them through a live chat box.  Good if you are quick to reflect, ask and say what you want and what is on your mind.  And in this chat box you also have n option to upload and share a file with them, before you start your support session.  So make a .txt file of your previous support session that you want to complain about and use to describe what you are not happy with and what needs to be changed.

2. Alternatively you also have the option to send them an ordinary email, where you then again can attach same file as above and explain all the stuff you want in your email body text.  But you risk of not getting a final answer or action item taken care of right then and there if using the email option.

But both options works well.

This is your universal starting point, no matter game and support option that you prefer:

https://help.ea.com/en/contact-us/

Best of luck with it!  

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This thread hasn't been active since 2019 so I'm going to close it. If anyone wants to begin a new thread, that's not a problem.

","body@stringLength":"135","rawBody":"

This thread hasn't been active since 2019 so I'm going to close it. If anyone wants to begin a new thread, that's not a problem.

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