I have never been selected for any Battlefield testing and I own almost every Battlefield title and I have been trying to update my Battlefield playtesting profile but I just get sent around.
No matter what I do I just get sent back to the frontpage here: https://www.ea.com/sv-se/playtesting I have also manually selected my profile on: https://ea.arcsivr.com/Portal/home and then choose to update profile and I always have to update the same preferences again, but everything else in that form is saved. I have to re-answer Gender Identity question and Which Playtests interest you?
Not sure how to get this working and how to make my profile up to date, because I think this is the issue that I never get invited to any playtests... EA support told me to create a "bug"-report here, so that's what I'm doing now.
Update/EDIT: I have tried this on multiple computers, different browsers and also on my phone. Same thing happens.
Exact same issue here, signed up in Feb, never got an email confirming or anything, its not on my playtest account and everytime i click sign up it just takes me to my playtest profile? this is so frustrating
I signed up in February and got an email to confirm however there is nothing on my play test account showing the bf labs play test is in progress, basically unsure if I am successfully signed up and if or when I might get an invite
Where do you see playtests in progress? I neither have that nor the battlefield labs to click.
Thanks for the answers btw, and I have went in to my profile manually and updated it but as mentioned before, i have to choose gender and ”which playtests interests you”.
oh well I can’t do much more now clicking any of the links provided by everyone who answered this post just throws me to the main site even tho I am logged in. I just have to hope that it has registered correctly.
All the link does is take you to My Profile. At the bottom of your profile page you can click on Preferences and Update Profile to fill out more information. That's all EA is suggesting you do to further increase your chances of being selected for Playtesting.
The reason 'Update your Playtesting Preferences' never goes away is due to it being an announcement under News and Updates. It will always be there until EA deletes the announcement from News and Updates.
If you go to My Profile and then click on Preferences. You've just updated your preferences like the announcement under News and Updates suggests you do.
I marked their comment as the solution as they are correct. If you sign into the playtesting website first of all, then either use thislink or click your name on the top-right and view your profile, you'll be able to update your preferences.
I have also reported the broken link to the EA Community Managers.
This is not a solution sorry, not sure how this got marked as one immediately. Both links you have in your post directs me to the same useless site…
…which wants me to login, and if I do I come back to this one in the screenshot below…
I can never, as mentioned in my original post above, get the survey to save the 2 questions which are both required and the date never gets updated for my profile. Or maybe thats not a reall update date for my profile and just a old notification?
Anyway I think it’s odd that the questions mentioned are not saved since all other questions stays saved…
Under Playtests In Progress I click on Battlefield Labs and it asks me to complete a survey. I think this is what EA is referring to in order to increase your chances of selection.
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Hi,
I have never been selected for any Battlefield testing and I own almost every Battlefield title and I have been trying to update my Battlefield playtesting profile but I just get sent around.
No matter what I do I just get sent back to the frontpage here: https://www.ea.com/sv-se/playtesting I have also manually selected my profile on: https://ea.arcsivr.com/Portal/home and then choose to update profile and I always have to update the same preferences again, but everything else in that form is saved. I have to re-answer Gender Identity question and Which Playtests interest you?
Not sure how to get this working and how to make my profile up to date, because I think this is the issue that I never get invited to any playtests... EA support told me to create a \"bug\"-report here, so that's what I'm doing now.
Update/EDIT: I have tried this on multiple computers, different browsers and also on my phone. Same thing happens.
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Hi,
I have never been selected for any Battlefield testing and I own almost every Battlefield title and I have been trying to update my Battlefield playtesting profile but I just get sent around.
No matter what I do I just get sent back to the frontpage here: https://www.ea.com/sv-se/playtesting I have also manually selected my profile on: https://ea.arcsivr.com/Portal/home and then choose to update profile and I always have to update the same preferences again, but everything else in that form is saved. I have to re-answer Gender Identity question and Which Playtests interest you?
Not sure how to get this working and how to make my profile up to date, because I think this is the issue that I never get invited to any playtests... EA support told me to create a \"bug\"-report here, so that's what I'm doing now.
Update/EDIT: I have tried this on multiple computers, different browsers and also on my phone. Same thing happens.
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O...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE4Nzk4Nw","node":{"__ref":"ForumReplyMessage:message:12187987"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2NjI2Mw","node":{"__ref":"ForumReplyMessage:message:12166263"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDQ5NA","node":{"__ref":"ForumReplyMessage:message:12160494"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDQ1MA","node":{"__ref":"ForumReplyMessage:message:12160450"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDIyNw","node":{"__ref":"ForumReplyMessage:message:12160227"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDIwMg","node":{"__ref":"ForumReplyMessage:message:12160202"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDE1Mg","node":{"__ref":"ForumReplyMessage:message:12160152"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE2MDAwMQ","node":{"__ref":"AcceptedSolutionMessage:message:12160001"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMjE4Nzk4NywxMjE1OTk2NA","node":{"__ref":"ForumReplyMessage:message:12159964"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:12159860":{"__typename":"Conversation","id":"conversation:12159860","solved":true,"topic":{"__ref":"ForumTopicMessage:message:12159860"},"lastPostingActivityTime":"2025-05-21T08:45:18.984-07:00","lastPostTime":"2025-05-21T08:45:18.984-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:12159860":{"__typename":"ModerationData","id":"moderation_data:12159860","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12159860_2":{"__typename":"Revision","id":"revision:12159860_2","lastEditTime":"2025-05-08T01:29:43.018-07:00"},"CachedAsset:theme:customTheme1-1749013903077":{"__typename":"CachedAsset","id":"theme:customTheme1-1749013903077","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Battlefield LABS Signup issue","moderationData":{"__ref":"ModerationData:moderation_data:12166263"},"body":"
I signed up in February and got an email to confirm however there is nothing on my play test account showing the bf labs play test is in progress, basically unsure if I am successfully signed up and if or when I might get an invite
Exact same issue here, signed up in Feb, never got an email confirming or anything, its not on my playtest account and everytime i click sign up it just takes me to my playtest profile? this is so frustrating
Where do you see playtests in progress? I neither have that nor the battlefield labs to click.
Thanks for the answers btw, and I have went in to my profile manually and updated it but as mentioned before, i have to choose gender and ”which playtests interests you”.
oh well I can’t do much more now clicking any of the links provided by everyone who answered this post just throws me to the main site even tho I am logged in. I just have to hope that it has registered correctly.
Under Playtests In Progress I click on Battlefield Labs and it asks me to complete a survey. I think this is what EA is referring to in order to increase your chances of selection.
This is not a solution sorry, not sure how this got marked as one immediately. Both links you have in your post directs me to the same useless site…
…which wants me to login, and if I do I come back to this one in the screenshot below…
I can never, as mentioned in my original post above, get the survey to save the 2 questions which are both required and the date never gets updated for my profile. Or maybe thats not a reall update date for my profile and just a old notification?
Anyway I think it’s odd that the questions mentioned are not saved since all other questions stays saved…
All the link does is take you to My Profile. At the bottom of your profile page you can click on Preferences and Update Profile to fill out more information. That's all EA is suggesting you do to further increase your chances of being selected for Playtesting.
The reason 'Update your Playtesting Preferences' never goes away is due to it being an announcement under News and Updates. It will always be there until EA deletes the announcement from News and Updates.
If you go to My Profile and then click on Preferences. You've just updated your preferences like the announcement under News and Updates suggests you do.
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I marked their comment as the solution as they are correct. If you sign into the playtesting website first of all, then either use thislink or click your name on the top-right and view your profile, you'll be able to update your preferences.
\n
I have also reported the broken link to the EA Community Managers.
So if you've filled out everything possible under My Profile and did the Battlefield Labs survey that seems like everything there is to fill out.
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