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Newcomer

2 months ago

Solved

Errore nell' acquisto

Sulla PlayStation 5 ho attivato il plus e su Apex Legend c'è un pacchetto gratis:"play pack" che include due skin e altro.

Avviando il gioco ho notato il pacchetto non è arrivato e le skin non le ho ricevute.

Ho provato a riavviare la play, a verificare se ci sono aggiornamenti ma niente e dice il il pacchetto é stato riscattato ma non l'ho ricevuto

contenuto mancante

playstation

problemi tecnici

1 Reply

EA_Claus
Community Manager
2 months ago
Ciao Yx_Tedesc0_Yx,

dopo aver attivato l'abbonamento il Plus Play Pack va riscattato manualmente dal negozio, segui questo collegamento e conferma di averlo riscosso.

Una volta riscosso, se ancora non lo vedi in gioco, per favore segui le istruzioni in questa guida per cercare di sbloccarlo.

Facci sapere come va!

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Sulla PlayStation 5 ho attivato il plus e su Apex Legend c'è un pacchetto gratis:\"play pack\" che include due skin e altro.

Avviando il gioco ho notato il pacchetto non è arrivato e le skin non le ho ricevute.

Ho provato a riavviare la play, a verificare se ci sono aggiornamenti ma niente e dice il il pacchetto é stato riscattato ma non l'ho ricevuto

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Sulla PlayStation 5 ho attivato il plus e su Apex Legend c'è un pacchetto gratis:\"play pack\" che include due skin e altro.

Avviando il gioco ho notato il pacchetto non è arrivato e le skin non le ho ricevute.

Ho provato a riavviare la play, a verificare se ci sono aggiornamenti ma niente e dice il il pacchetto é stato riscattato ma non l'ho ricevuto

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Ciao Yx_Tedesc0_Yx,

dopo aver attivato l'abbonamento il Plus Play Pack va riscattato manualmente dal negozio, segui questo collegamento e conferma di averlo riscosso.

Una volta riscosso, se ancora non lo vedi in gioco, per favore segui le istruzioni in questa guida per cercare di sbloccarlo.

Facci sapere come va!

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