Forum Discussion

2 years ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...

sejfz

2 years ago

My account has been reset and all progress is lost. I am playing on Steam and I have not unlinked any accounts. Can anyone on EA help me? I just want my levels, skins and legends back, idc about the progress I have made meanwhile. It seems impossible to reach anyone who can help me

EA_cuervo
Community Manager
2 years ago
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Hey @sejfz, I'm sorry to hear your progress has been reset.

Do you remember the date you last saw the progress in your game?

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Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...","body@stringLength":"303","rawBody":"

CM Edit: Edited the title for clarity

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CM Edit: Edited the title for clarity

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Forum Discussion

My Account Has Been Reseted to Level 1

Introducing custom avatars.

Apex Legends freeze after launch 5 minutes

My son's account (+15 yo) can't log apex on PS5

Help: Hack-Related Apex Ban

Got penalty for a DDOS attack

Did not receive Battle Pass items after 5 hours of purchase