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AdrenalineJames's avatar
AdrenalineJames
Seasoned Newcomer
9 days ago

Encryption Protocol Violation

Since I’ve updated I can’t get into apex, every time I try to log in I get a pop up that says encryption protocol violation. I can’t find anything about what this means and how I can fix it. I’ve tried deleting and redownloading, made sure my system and Xbox controller were up to date, I even tried a factory reset and nothing has worked. Looking for some help. My setup is barebones, just a series S and a branded Xbox controller I can’t figure out what could be causing the issue.

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  • Reitek_Z's avatar
    Reitek_Z
    Rising Newcomer
    6 days ago

    I am getting this issue as well, is there a fix?

  • d865dabba24319f2's avatar
    d865dabba24319f2
    New Rookie
    6 days ago

    Yep, this has been a common issue since the update. There is a thread about this already. No solution, no ETA, no one from EA has even really addressed the issue other than asking for more information. Don’t expect anything more from EA. 

  • BCHcmhr's avatar
    BCHcmhr
    New Novice
    6 days ago

    Well, you can't stop playing

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Since I’ve updated I can’t get into apex, every time I try to log in I get a pop up that says encryption protocol violation. I can’t find anything about what this means and how I can fix it. I’ve tried deleting and redownloading, made sure my system and Xbox controller were up to date, I even tried a factory reset and nothing has worked. Looking for some help. My setup is barebones, just a series S and a branded Xbox controller I can’t figure out what could be causing the issue.

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Since I’ve updated I can’t get into apex, every time I try to log in I get a pop up that says encryption protocol violation. I can’t find anything about what this means and how I can fix it. I’ve tried deleting and redownloading, made sure my system and Xbox controller were up to date, I even tried a factory reset and nothing has worked. Looking for some help. My setup is barebones, just a series S and a branded Xbox controller I can’t figure out what could be causing the issue.

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Encryption Protocol Violation","moderationData":{"__ref":"ModerationData:moderation_data:12158895"},"body":"

Same here

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I am getting this issue as well, is there a fix?

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Yep, this has been a common issue since the update. There is a thread about this already. No solution, no ETA, no one from EA has even really addressed the issue other than asking for more information. Don’t expect anything more from EA. 

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Well, you can't stop playing

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