Forum Discussion

ROSEKILLER_OVO's avatar
ROSEKILLER_OVO
New Novice
25 days ago

An ordinary player's confession after being banned for no reason

Let me briefly introduce myself. I came into contact with this game in Season 9. Until now, I have played for more than 3,500 hours before being banned in Season 25, and I have also invested nearly $...
RealSwtpotatoTTV's avatar
RealSwtpotatoTTV
Seasoned Novice
25 days ago

Hey ROSEKILLER_OVO​

I was banned earlier this month. Still in a dispute war with a EA Help. I had an EA Adviser tell me “sorry make a new account”. 

 I was rank grinding this split so I had to make a new account and rush to plat so I can play with my plat/diamond team. My (banned) main account is currently Diamond IV.

My boyfriend who has a burner, helped me obviously. And guess what, he was banned today. It’s not our fault that we’re DIAMOND players in Bronze lobbies. That’s EA’s problem. Stop banning honest players and the new comers can enjoy the game at their own pace.

I was banned for “cheating” with my under 0.5 k/d … right cheating.. I play support. I keep the team alive and get assists. I’m very close to just streaming something else at this point.  

Hope you have better luck with your account! 

  • Midnight9746's avatar
    Midnight9746
    Hero+
    25 days ago

    ROSEKILLER_OVO​, P1stolero_pl​, RealSwtpotatoTTV​ Unfortunately, bans cannot be handled on the forums. You would have to contact the EA TOS Team, (like what RealSwtpotatoTTV​ had said they done).

    ROSEKILLER_OVO wrote:

    But all this ended today. On April 15, 2025, I received an email from EA informing me that I was banned for cheating, but I haven't even logged into the game this season.

    This indicates that your account was possibly hacked, so I suggest contacting the EA Support Team to recover your account, and then contact the EA TOS Team to dispute the ban.

    P1stolero_pl wrote:

    I've been banned without a reason also toady, I've made another account to see what's going on in the game and saw many ppl banned during games

    RealSwtpotatoTTV wrote:

    I had an EA Adviser tell me “sorry make a new account”. 

     I was rank grinding this split so I had to make a new account and rush to plat so I can play with my plat/diamond team. My (banned) main account is currently Diamond IV.

    Playing on a second account after getting banned would be considered "ban evading", (which would get the second account banned, and the first account's ban would be even harder to dispute with the EA TOS Team since you had evaded its ban).

  • ROSEKILLER_OVO's avatar
    ROSEKILLER_OVO
    New Novice
    25 days ago

    Thank you for your attention and comfort. My account was unbanned after one day of ban now. The interesting thing is that although my appeal email was rejected, it automatically unbanned my apex.   It seems that there are serious problems with EA's anti-cheat ban  now.

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ordinary player's confession after being banned for no reason","id":"message:12105669","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:5493041"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apex-legends-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:12105669"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12105669"},"body@stripHtml({\"truncateLength\":200})":" Let me briefly introduce myself. I came into contact with this game in Season 9. Until now, I have played for more than 3,500 hours before being banned in Season 25, and I have also invested nearly $...","body@stringLength":"1067","rawBody":"

Let me briefly introduce myself. I came into contact with this game in Season 9. Until now, I have played for more than 3,500 hours before being banned in Season 25, and I have also invested nearly $2,000. I love this game very much. When I came into contact with it, I felt that it was different from other games, which is why I am willing to invest so much time and money in it.
I am also improving my skills little by little, from the gold at the beginning to the first pread rank when I played 2,000 hours in Season 19. I also participated in CC competitions with my friends, which is the algs qualifiers we are familiar with. Although I didn't advance, it was also a good memory.
But all this ended today. On April 15, 2025, I received an email from EA informing me that I was banned for cheating, but I haven't even logged into the game this season. I have witnessed the prosperity and decline of Apex with my own eyes, but even so I still love this game, but now my loyal fan account has been banned and I don't know how to support it anymore.

","kudosSumWeight":0,"postTime":"2025-04-15T07:36:27.704-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12105669_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":192},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Let me briefly introduce myself. I came into contact with this game in Season 9. Until now, I have played for more than 3,500 hours before being banned in Season 25, and I have also invested nearly $2,000. I love this game very much. When I came into contact with it, I felt that it was different from other games, which is why I am willing to invest so much time and money in it.
I am also improving my skills little by little, from the gold at the beginning to the first pread rank when I played 2,000 hours in Season 19. I also participated in CC competitions with my friends, which is the algs qualifiers we are familiar with. Although I didn't advance, it was also a good memory.
But all this ended today. On April 15, 2025, I received an email from EA informing me that I was banned for cheating, but I haven't even logged into the game this season. I have witnessed the prosperity and decline of Apex with my own eyes, but even so I still love this game, but now my loyal fan account has been banned and I don't know how to support it anymore.

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Hey ROSEKILLER_OVO​

I was banned earlier this month. Still in a dispute war with a EA Help. I had an EA Adviser tell me “sorry make a new account”. 

 I was rank grinding this split so I had to make a new account and rush to plat so I can play with my plat/diamond team. My (banned) main account is currently Diamond IV.

My boyfriend who has a burner, helped me obviously. And guess what, he was banned today. It’s not our fault that we’re DIAMOND players in Bronze lobbies. That’s EA’s problem. Stop banning honest players and the new comers can enjoy the game at their own pace.

I was banned for “cheating” with my under 0.5 k/d … right cheating.. I play support. I keep the team alive and get assists. I’m very close to just streaming something else at this point.  

Hope you have better luck with your account! 

","body@stringLength":"1067","rawBody":"

Hey ​

I was banned earlier this month. Still in a dispute war with a EA Help. I had an EA Adviser tell me “sorry make a new account”. 

 I was rank grinding this split so I had to make a new account and rush to plat so I can play with my plat/diamond team. My (banned) main account is currently Diamond IV.

My boyfriend who has a burner, helped me obviously. And guess what, he was banned today. It’s not our fault that we’re DIAMOND players in Bronze lobbies. That’s EA’s problem. Stop banning honest players and the new comers can enjoy the game at their own pace.

I was banned for “cheating” with my under 0.5 k/d … right cheating.. I play support. I keep the team alive and get assists. I’m very close to just streaming something else at this point.  

Hope you have better luck with your account! 

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ROSEKILLER_OVO​, P1stolero_pl​, RealSwtpotatoTTV​ Unfortunately, bans cannot be handled on the forums. You would have to contact the EA TOS Team, (like what RealSwtpotatoTTV​ had said they done).

\n
ROSEKILLER_OVO wrote:\n

But all this ended today. On April 15, 2025, I received an email from EA informing me that I was banned for cheating, but I haven't even logged into the game this season.

\n
\n

This indicates that your account was possibly hacked, so I suggest contacting the EA Support Team to recover your account, and then contact the EA TOS Team to dispute the ban.

\n
P1stolero_pl wrote:\n

I've been banned without a reason also toady, I've made another account to see what's going on in the game and saw many ppl banned during games

\n
\n
RealSwtpotatoTTV wrote:\n

I had an EA Adviser tell me “sorry make a new account”. 

 I was rank grinding this split so I had to make a new account and rush to plat so I can play with my plat/diamond team. My (banned) main account is currently Diamond IV.

\n
\n

Playing on a second account after getting banned would be considered \"ban evading\", (which would get the second account banned, and the first account's ban would be even harder to dispute with the EA TOS Team since you had evaded its ban).

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Thank you for your attention and comfort. My account was unbanned after one day of ban now. The interesting thing is that although my appeal email was rejected, it automatically unbanned my apex.   It seems that there are serious problems with EA's anti-cheat ban  now.

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