resotre my account which was banned by mistake

[hhqf1]

A few days ago, I found out that the highest damage in my account was not caused by myself，After two days, it will show 'banded'

[EA_QueenBee · Accepted solution]

Hey @hhqf1,

If you suspect that your account has been compromised, I recommend following the steps in this article to make sure that your account stays safe:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

Once you've done that, you can dispute your ban by reaching out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.

[EA_QueenBee · Accepted solution]

Hey @hhqf1,

If you suspect that your account has been compromised, I recommend following the steps in this article to make sure that your account stays safe:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

Once you've done that, you can dispute your ban by reaching out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.