Not receiving Password Reset E-Mail for PSN ID.

[Ardaihm]

I keep trying to receive the Password Reset email for my one e-mail address and it's not sending it to my Outlook account.

I have tried so many different things and it's driving me up the wall.

Thanks

[EA_Mako · Accepted solution]

Hey @Ardaihm,

If you're trying to reset the password for your EA Account itself, you can reach out to support directly.

They'll just need to verify a bit of information with you and should be able to help get that reset or updated afterwards. 

They'll also be able to make sure the PSN you're trying to play from is connected to the same account so you don't run into other issues in that regard.

[EA_Mako · Accepted solution]

Hey @Ardaihm,

If you're trying to reset the password for your EA Account itself, you can reach out to support directly.

They'll just need to verify a bit of information with you and should be able to help get that reset or updated afterwards. 

They'll also be able to make sure the PSN you're trying to play from is connected to the same account so you don't run into other issues in that regard.