Lost all my progress after switching ea accounts

[FOOTBALL567833]

So I just switched my ea account and I logged back into apex and now EVERYTHING IS GONE. Skins, tiers, even the character unlocks are gone. I’ve spent around 2000 hours plus on this game and now everything is gone. HELP!

[EA_Kent · Accepted solution]

Hey @FOOTBALL567833, 

Are you saying that you unlinked a platform account from your EA Account? If so, I'm afraid that's the way it works. If you want to recover the progress on your account you would need to relink it back to the original EA Account. 

[EA_Kent · Accepted solution]

Hey @FOOTBALL567833, 

Are you saying that you unlinked a platform account from your EA Account? If so, I'm afraid that's the way it works. If you want to recover the progress on your account you would need to relink it back to the original EA Account. 

[JaguarCM12]

Is there a way to relink accounts faster than the six months it says it will take to unlink the new account?

[EA_Kent]

Hey @JaguarCM12, 

I'd recommend getting in touch with the EA Help team to see if there's anything they can do for that. 

You can find more details on how to set up a case with them over at the EA Help website. You can also speak with them over Twitter or Facebook instead, as well if you prefer. 

[Torrvo]

Did you find a solution? I have the same problem

[EA_Kent]

Hi @Torrvo, 

Before this happened did you unlink any platform accounts from your EA Account? 

[MissssRooty]

Did you get the problem solved? Same thing happened to me and I'm pissed. I've lost everything and I've been saying since season one. 

[MissssRooty]

I've tried to contact them without success.  Crazy. 

[EA_Kent]

@MissssRooty 

Did you ever unlink any platform accounts from your EA Account before you noticed the missing content? 

[MissssRooty]

I think I might have by accident. My daughters account was linked to my twitch prime and I got emails mixed up so