Invalid token

[PurpleScottish]

Ever since I have switch device providers I am unable to play apex respawn and EA plz fix this I want to play apex again

[EA_Kent · Accepted solution]

Hi @PurpleScottish, 

Let's take a look and see if we can help get you back online. There are some steps we can try which may help with the issues you're seeing. When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps first to see if that helps. 

If you're still getting the same Invalid Token error after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if it keeps giving you the same error message after that. Thanks!

/Kent

[EA_Kent · Accepted solution]

Hi @PurpleScottish, 

Let's take a look and see if we can help get you back online. There are some steps we can try which may help with the issues you're seeing. When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps first to see if that helps. 

If you're still getting the same Invalid Token error after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if it keeps giving you the same error message after that. Thanks!

/Kent

[giancloud763]

@EA_Kent I have this problem too and after follow all your steps nothin has changed. Need some help please.

[EA_Kent]

Hey @giancloud763, 

Which platform are you playing on? 

/Kent