I am unable to log in

yumengzhi · May

My account has no record of being banned, but I am still unable to play apex

I have discussed this issue with the security supervisor on Twitter

He stated that this is a bug

I reported to online customer service, but they said the problem has been resolved

EA_Barry · May

Some account actions do not show up in the ban history.

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

EA_Barry · May

Some account actions do not show up in the ban history.

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

Original Post