December 2022
I will list the following points to prove my point instead of venting my mindless emotions
1.EA doesn't pay much attention to the development of APEX in Asia.Since August this year, the Hong Kong server, the Japanese server, and the Taiwan server have been unable to play games almost at night.There will be high game lag in almost every game.Players are forced to rush to other servers.Then it was banned because switching ip and using proxy accelerator violated ea's user agreement.
2.Terrible anti-cheat system.This season, we can see that there are many cheating software users in the rankings. Their scores can even be as high as 20,000 points.But ea's automatic anti-cheating system can't find them at all.But ea has time to ban some game players because of network problems.
3.Poor tos team, unable to communicate effectively with players, can only mechanically reply to player feedback through customer service.
4.Even in addition to the new maps this season, it can be seen that there are not many new players joining the game, because the new maps are just a different color of the old maps.
Solved! Go to Solution.
December 2022
You will need to speak to our Terms of Service team in relation to any ban @liuleming1996
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
December 2022
You will need to speak to our Terms of Service team in relation to any ban @liuleming1996
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
February
I have never in my 18 years of living seen such a terrible customer service being given. An 3 year old with Alzheimers is more capable then any of you worthless human *
No offence, just fruststrated
February
First off venting being angry and frustrated are fine, however insulting others is not.
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!