Forum Discussion

4 years ago

Solved

BloodHoud X Lifeline Edition owned but no items on my account

Hello there !

I have the Bloodhound and Lifeline Edition owned on my EA account but I haven't any of the related object or coins credited to my account...

I attached screenshot of Lifeline to give you an example.

Can you help me with that ?

I'm playing on Steam and I suppose you have my account email 🙂

Thanks a lot !

1 Reply

EA_Illium
EA Staff (Retired)
4 years ago
Hey @Rafarel

I would recommend speaking with an advisor for missing items in-game, I would recommend uploading your Proof of Purchase with the case you will create.

Thanks!

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Hello there !

I have the Bloodhound and Lifeline Edition owned on my EA account but I haven't any of the related object or coins credited to my account...

I attached screenshot of Lifeline to give you an example.

Can you help me with that ?

I'm playing on Steam and I suppose you have my account email 🙂

Thanks a lot !

","body@stringLength":"1058","rawBody":"

Hello there !

I have the Bloodhound and Lifeline Edition owned on my EA account but I haven't any of the related object or coins credited to my account...

I attached screenshot of Lifeline to give you an example.

Can you help me with that ?

I'm playing on Steam and I suppose you have my account email 🙂

Thanks a lot !

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I have the Bloodhound and Lifeline Edition owned on my EA account but I haven't any of the related object or coins credited to my account... I attached screenshot of Lifeline to give ...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw1NTQ0MTc3LDU1NDQxNzc","node":{"__ref":"AcceptedSolutionMessage:message:5544177"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:5544176":{"__typename":"Conversation","id":"conversation:5544176","solved":true,"topic":{"__ref":"ForumTopicMessage:message:5544176"},"lastPostingActivityTime":"2021-06-11T14:01:44.150-07:00","lastPostTime":"2021-06-11T14:01:44.150-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:5544176":{"__typename":"ModerationData","id":"moderation_data:5544176","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS01NTQ0MTc2LTE0NzcwOWlFODE2RDdBNkE4MjY2RjlB?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS01NTQ0MTc2LTE0NzcwOWlFODE2RDdBNkE4MjY2RjlB?revision=1","title":"image.png","associationType":"BODY","width":371,"height":604,"altText":null},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS01NTQ0MTc2LTE0NzcxMGk1OUE5RDFGMjZCMUI0NThF?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS01NTQ0MTc2LTE0NzcxMGk1OUE5RDFGMjZCMUI0NThF?revision=1","title":"image.png","associationType":"BODY","width":1139,"height":765,"altText":null},"Attachment:{\"id\":\"attachment:message5544176AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/apex-legends-technical-issues-en/114932/1/Screenshot%202021-06-10%20173140.png\"}":{"__typename":"Attachment","id":"attachment:message5544176AttachmentNumber1","filename":"Screenshot 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(Retired)","color":"BC00E8","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstNjIta2lZWG9L\"}"},"rankStyle":"OUTLINE"},"User:user:39":{"__typename":"User","id":"user:39","uid":39,"login":"EA_Illium","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-05-30T12:10:47.300-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:tghpe58374/user:39"},"ModerationData:moderation_data:5544177":{"__typename":"ModerationData","id":"moderation_data:5544177","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:5544177":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:39"},"id":"message:5544177","revisionNum":1,"uid":5544177,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:5544176"},"conversation":{"__ref":"Conversation:conversation:5544176"},"subject":"Re: BloodHoud X Lifeline Edition owned but no items on my account","moderationData":{"__ref":"ModerationData:moderation_data:5544177"},"body":"

Hey @Rafarel

\n\n

I would recommend speaking with an advisor for missing items in-game, I would recommend uploading your Proof of Purchase with the case you will create.

\n\n

Thanks!

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