October 2022
Hello, I am trying to contact support over call seeing as I was wrongfully banned, especially as they gave no reason, I am of age to play, have never joined voice chat, have never sent a hate message, I just lost access to my old xbox account and had to make a new one due to it being my mom's account and being 3 months out from being an adult, I figured it was time. I am asking nicely to either be given a proper reason for my ban, this account was brand new, I was never great at apex either so I do not believe that could have flagged the system. So please Apex team, help me out. I really just want to play with my partner again.
Solved! Go to Solution.
October 2022
You will need to speak to our Terms of Service team in relation to any ban @lotloddtl
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
October 2022
You will need to speak to our Terms of Service team in relation to any ban @lotloddtl
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
October 2022
October 2022