Apex trying to allocate 253GB of memory - Crashed

[rosbel]

Apex crashed because it ran out of memory. Trying to allocate 253.3GB of memory.

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Apex Crash - Out of Memory
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Apex crashed because it ran out of memory.

The most common causes of this are:

• Your installed files are corrupt. Repairing the game may fix this.

• "Texture Streaming Budget" is too high in your video settings. Lowering this can help.

• All other programs plus Apex combine to use too much memory. Quitting other programs can help.

• Your Windows page file is set too small. Increasing the page file size can help. (The page file lets Windows move less important memory to disk until it's needed again.)

TECHNICAL INFORMATION:
• Apex was using 3.6 GB of physical memory.
• Apex was using 79.1 GB of virtual memory.
• Apex failed to allocate 253.3 GB of memory.

• Your PC has 32.0 GB of memory physically installed.
• Your PC has 128.0 TB of virtual memory (with the page file).
• After Apex exited, your PC memory load is about 24%.

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OK
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[EA_Kent · Accepted solution]

@rosbel 

Gotcha, thanks!

Have you had the chance to try repairing Apex Legends in Origin to see if that makes a difference? If you right-click on Apex Legends in your Library you'll see a Repair option when the menu pops up. 

Let me know if you're still running into the same error message afterward. Thanks! 

[EA_Kent]

Hi @rosbel, 

Are you running Apex Legends through Origin, or are you using Steam? 

[rosbel]

@EA_Kent This was from Origin.

[EA_Kent · Accepted solution]

@rosbel 

Gotcha, thanks!

Have you had the chance to try repairing Apex Legends in Origin to see if that makes a difference? If you right-click on Apex Legends in your Library you'll see a Repair option when the menu pops up. 

Let me know if you're still running into the same error message afterward. Thanks! 

[Cromega777]

i got the same problem i cant fix the problem but mine says i use 250.6 tb of memory cant play at all and i use the steam cant fix it or find a way to found solution plz help

[XHelperZ]

Hey there @Cromega777,

This seems to be a memory leak (possibly caused by invalid pointers) which is affecting many clients.

The problem could be related to the OS (Windows > Microsoft) or Apex itself (EA/Respawn)

I'm still looking into any solutions related to this issue, though it's most likely something that only Microsoft or EA/Respawn is able to fix.

For now you'll have to hang on tight, I'll be making a megathread documenting this issue in the Bug Reports subsection that will include useful information.

[IvanLzy03]

@Cromega777 I encounter the same issues too, been trying to fix this but can't

[TiiGx93]

This issue seems to be related to corrupted assets, these cannot be repaired automatically and therefore you'll have to delete them manually.

Try navigating to this directory:

C:\Users\"Your Username"\Saved Games\Respawn\Apex

Once you're there, remove the "assets" folder, once you've restarted the game it should redownload some of this content.

[EA_Kent]

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@TiiGx93 wrote:

This issue seems to be related to corrupted assets, these cannot be repaired automatically and therefore you'll have to delete them manually.

Try navigating to this directory:

C:\Users\"Your Username"\Saved Games\Respawn\Apex

Once you're there, remove the "assets" folder, once you've restarted the game it should redownload some of this content.

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Thanks for sharing!