Apex crash 00000000002FDE9F

[Tzala_MachineElf]

When i get the crash apex completely freezes and i am unable to close or restart the program unless i restart my pc. The crash always happens when i find match to when we choose our champions it never happens in game. I have tried many solutions but its very persistent. When i finally manage to get in my first game it usualy never crashes again in that session until i close apex and open it again or when i sit afk for a while. Pls help.

crash:
{
R5Apex: 00000000002FDE9F
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Pentium(R) CPU G4400 @ 3.30GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002FDE9F
R5Apex: 00000000002FDABF
R5Apex: 00000000004C374D
R5Apex: 00000000004C3136
R5Apex: 00000000004C3527
R5Apex: 00000000004C1D47
R5Apex: 00000000004C3AE2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0
rcx = 0x61707365725C317E
rdx = 0x0000003620457500
rsp = 0x0000003620457450
rbp = 0
rsi = 0x00007FF7BF05DA40
rdi = 0x0000021BB71AD5C0
r8 = 1
r9 = 532 // 0x00000214
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7E5B5B400
r12 = 0
r13 = 0x00007FF7CA0D7BA0
r14 = 0
r15 = 0x0000003620457500
rip = 0x00007FF7BF05DE9F
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477

[EA_Blueberry · Accepted solution]

@Tzala_MachineElf 

Your system does not meet the minimum system requirements to run Apex Legends, I'm afraid. We cannot guarantee you'll avoid technical issues nor fully have the optimal Apex Legends experience with your current specifications.

Apex Legends PC Requirements

https://www.ea.com/games/apex-legends/about/pc-system-requirements

[EA_Blueberry]

@Tzala_MachineElf 

Are you still getting this crash post Season 2 update?

Can you upload a DxDiag for us so we can look at your system specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[Tzala_MachineElf]

The crash happens less often but it's still theree after update. I attack dxdiag.

[EA_Blueberry · Accepted solution]

@Tzala_MachineElf 

Your system does not meet the minimum system requirements to run Apex Legends, I'm afraid. We cannot guarantee you'll avoid technical issues nor fully have the optimal Apex Legends experience with your current specifications.

Apex Legends PC Requirements

https://www.ea.com/games/apex-legends/about/pc-system-requirements

[Tzala_MachineElf]

There are a lot of people that experience the same crash with me with top of the line hardware. I dint held you accountable for any issues and u should not just dismiss a player just cause of his specs. The game runs fine for me and it's not even a problem i have in game instead it always happens before the game begins where i dont think the system has that much proccesing to do. I would like you to maybe direct me to somethings i could try to reduce the problem or adress the crash which as i said a lot of people experience with great systems.