Apex account is blocked.

[wgegwwegw]

I can't get into the gameHello, I'm glad to contact you. I don't know why my Apex game account was blocked.For academic reasons, I haven't been to Apex for a long time. When I visited again, I found that my account had been blocked.Thank you for listening. I hope you can help me solve the problem. This problem has been bothering me for a long time. I like this game very much.I hope your team can check my game data. From my data, I may be a rookie, and I believe cheaters won't have such bad data. Thank you for your help. Have a nice day.

[EA_Mako · Accepted solution]

Hey @wgegwwegw,

If you believe your account has been banned or suspended incorrectly, you'll need to speak with our Terms of Service team.

We are unable to review or discuss your account details on the forums, but you can appeal this using the link below.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ 

The ToS team will reach back out via email once they've completed their investigation, so please keep an eye out for that to arrive.

[EA_Mako · Accepted solution]

Hey @wgegwwegw,

If you believe your account has been banned or suspended incorrectly, you'll need to speak with our Terms of Service team.

We are unable to review or discuss your account details on the forums, but you can appeal this using the link below.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ 

The ToS team will reach back out via email once they've completed their investigation, so please keep an eye out for that to arrive.