I need help with my account being disabled

[Thot_killer90]

My account was disabled a few days ago and since then I have been trying to find a way to get it back or make it so I can play ea games again but the ea support  doesn’t work. I have sent multiple emails and have not received a response. It’s becoming quite frustrating especially since the ea servers have not been working and I don’t believe I did anything wrong to have my entire account disabled. Can someone please help me

[EA_Lanna · Accepted solution]

Hi @Thot_killer90, 

I'm sorry, we won't know why you were banned or be able to overturn it from the forums. Could you check the in-game message and email?

• In-game message: For a specific game ban, like with Apex, there will be a message that crops up when you try to log into the game. 
• Emails from 'noreply@ea.com': Terms of Service will notify you through email when a ban or suspensions been added with some context as to why a ban was added.

If there's no in-game message or email, but your positive there's been a ban and think it was added by mistake/the rules weren't broken, then our Terms of Service team can take a look for you. Please fill out the webform to send in an appeal to that team.

- EA_Lanna

[DankToliet]

@Thot_killer90 so what did you do?

[Thot_killer90]

Legitimately nothing. I went to play apex and it said I had a ban so I went on ea to try and sign in and check it out and it said my whole account had been disabled 

[EA_Lanna · Accepted solution]

Hi @Thot_killer90, 

I'm sorry, we won't know why you were banned or be able to overturn it from the forums. Could you check the in-game message and email?

• In-game message: For a specific game ban, like with Apex, there will be a message that crops up when you try to log into the game. 
• Emails from 'noreply@ea.com': Terms of Service will notify you through email when a ban or suspensions been added with some context as to why a ban was added.

If there's no in-game message or email, but your positive there's been a ban and think it was added by mistake/the rules weren't broken, then our Terms of Service team can take a look for you. Please fill out the webform to send in an appeal to that team.

- EA_Lanna

[UR_TRSAH_KID69]

My whole entire account got banned. I haven't even played the actual game yet. I had It in disc, then I downloaded it and it says my account has been disabled.

[emberlynsims14]

Me too, downloaded the game trough orgin and got banned before i even got to play the game online.

[tone5100]

Have you found a solution? My account was disabled 2 days ago and I rarely play this game, but now I can't play any ea games. They fixed it almost right away and then today I go to play and I'm Disabled again, like this is a joke ea can't even have a real person talk to us to resolve this problem