Missing Apex Legend Tokens
by DisDaChrisOriginal Post
Missing Apex Legend Tokens
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB N/A
What is your gamertag/PSN ID/EA Account name? Dis The Chris
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby/Weekly Shop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Purchased an Alternate Skin in the Shop (The Placebo Effect) and Re-rolled 2 missions
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 24.09.2022
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Legend Tokens dropped to 0.
What should be happening instead? N/A
Steps: How can we find the bug ourselves? N/A (EA Support told me they don't know what caused it, and was only told it was a bug. Asked for steps for precaution as to not happen again, but they don't know).
I thought it was a visual bug so I played a bit and leveled up and got 600 Legend Tokens as a result. When I went back to the lobby, my Legend Tokens were as it is, 600. I'm level 525 as of this post and got a stockpile of Legend Tokens and all of it just disappeared. I've reached out to EA Support and was told I was the first one to report the issue and it was indeed a bug. As there are no immediate solution, I am stuck with my current Legend Tokens until they are able to fix the bug and will get my stuff back (hopefully) when they do so. As for the ETA for the resolution. None.
Accepted Solution
All Replies
No updates still. I did a follow-up and the first associate wasn't help at all and only caused more issue and made the experience purely aggravating (waited 2 hours for it to make it worse, who would even want that?), the second one couldn't do anything at all and just advised me to post here and hope that I can get help (I'm really hoping to get help).
Email Support was no help at all. Anyone, please.
@K3lvinTh0rn3 Sorry, I can't see any anomalies. The last reskin purchase was about 3 weeks ago, but at the time you had a little over 10k tokens, and these haven't built up significantly since then.
