MISSING LOBA RECOLOR "ELEGANT AESTHETIC"

[maddyafk]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Device ID: 10DE 1E81 C7221028 Part number: G180 0042 i7 9700k 16gb of RAM RTX 2080
Enter RAM memory size in GB 16 GB RAM
What is your gamertag/PSN ID/EA Account name? maddyafk
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in lobby, looking at skins
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loaded into apex when my loba skin went missing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 9/20/22
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Hello, I loaded into apex legends after the recent patch "beasts of prey" and I was missing a loba recolor called elegant aesthetic loba skin. I would really love it back! It's my favorite loba skin and to my knowledge there have been many reports of it missing from people's accounts. Thank you so much I appreciate all you do for Apex! - maddyafk
What should be happening instead? I should have my loba skin
Steps: How can we find the bug ourselves? Load into apex and look for the loba recolor "Elegant Aesthetic"

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Loaded into Apex after the "beast of prey" event update to a default loba skin and my "Elegant aesthetic" missing from my locker. Would love the skin back, many people are experiencing the same issue. Thank you so much! I appreciate you taking the time to look into this. 

-Maddyafk 

[EA_David · Accepted solution]

Thank you for the posts, this is being looked into.

[gryffgryff]

I had the orange and blue recolor of Loba's Purple Reign skin and now it is simply gone. I updated my game for the Beast of Prey event and now its not there. I verified my game files and it still didnt fix. :/

[W296RICH]

Yeah I just noticed mine is gone too. Is it a glitch or is it coming back.

[FuriouslyChilled]

Hope it gets fixed, especially as loba heirloom is on the way.

[ColdRobotLogic]

@maddyafk Same issue here, however other similarly purchased skins are also not missing. Which makes you wonder if the Legendary skin from the event was swapped in for that one within the games content ID database on accident. I would be curious to know if anyone with the missing skin does -not- have the legendary one yet from the event.

[3vagcgsqcs9x]

I don't have legendary. Still missed

[Apolul]

Exact same problem with exact same legend for me, Had the orange recolour for purple reign on loba

[ColdRobotLogic]

@3vagcgsqcs9x Well that rules that out potentially... this seems to be an ongoing issue with a skins randomly since early 2021 from the research I've done. Hopefully they fix it soon.

[greeneggsnsamnpk]

Happened to me too, off the record skin is gone as well.

[Le_Vivas]

Just logged in and the same thing happened to me too. I’m on PlayStation