Didn't receive 12rh ranked season skydive trail

by amrashka
Reply

Original Post

Accepted Solution

Didn't receive 12rh ranked season skydive trail

★★★ Newbie

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? amrashka
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. skydive trail
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? many
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I didn't get my reward for the 12th ranked season - skydive trail. In the 12th ranked season in both splits, I reached the Diamond rank (you can see in the screenshots) and received all the awards - a holospray, badge, charm, but I did not receive a seasonal skydive trail.
What should be happening instead? i should get my skydive trail
Steps: How can we find the bug ourselves? Just check my account and screenshots

 

Message 1 of 3 (421 Views)

Accepted Solution

Re: Didn't receive 12rh ranked season skydive trail

Community Manager

Hey @amrashka,

 

Dive trails are temporary and will only last the season after they're earned. 

 

A season 12 Dive Trail would have been available during Season 13, but now that we're in Season 16 you'd only have access to whichever Dive Trail you may have earned for Season 15.

 

At this point it would be normal not to have access to a Season 12 Dive Trail I'm afraid, sorry for any confusion. You can check out this article for more information about this change that took place back in Season 4.

Mako.png

View in thread

Message 2 of 3 (393 Views)

All Replies

Re: Didn't receive 12rh ranked season skydive trail

Community Manager

Hey @amrashka,

 

Dive trails are temporary and will only last the season after they're earned. 

 

A season 12 Dive Trail would have been available during Season 13, but now that we're in Season 16 you'd only have access to whichever Dive Trail you may have earned for Season 15.

 

At this point it would be normal not to have access to a Season 12 Dive Trail I'm afraid, sorry for any confusion. You can check out this article for more information about this change that took place back in Season 4.

Mako.png
Message 2 of 3 (394 Views)

Re: Didn't receive 12rh ranked season skydive trail

★★★ Novice

sorry this happened to me I have everything of diamond but I don't have skydive 

Message 3 of 3 (193 Views)