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Error code SMCY-19

by shadeleng
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Accepted Solution

Error code SMCY-19

★★★★ Novice

I keep getting SMCY 19 error code. There is nothing wrong with my internet connection. Whats going on? How do I get to the game?

Message 1 of 42 (13,695 Views)

Re: Error code SMCY-19

★★★★ Novice

I'm having the same issue even though I was able to download and play from my laptop through wi-fi in the same house as my desktop, that is hard wired, and I keep getting a message saying it cannot get a connection.  

Message 2 of 42 (13,588 Views)

Re: Error code SMCY-19

★★★★★ Newbie

are you still getting the same error?

Message 3 of 42 (13,577 Views)

Re: Error code SMCY-19

★★★★ Novice

I am

Message 4 of 42 (13,563 Views)

Re: Error code SMCY-19

★★ Novice

yeah same thing im at my laptop and it wont conect eitheir

Message 5 of 42 (13,541 Views)

Re: Error code SMCY-19 POSSIBLE Fix

★★★★ Novice

Hey all.

 

I hope this helps. I was having this problem for quite a while and I noticed the game throws up a Red flag for some antivirus and Firewall programs. When you try to play, either turn them off or set exceptions for the game and you should be able to update and play the game .

 

Good luck!

Message 6 of 42 (13,524 Views)

Re: Error code SMCY-19 POSSIBLE Fix

★★ Novice

Um how do you turn them off exacly?

Message 7 of 42 (13,513 Views)

Re: Error code SMCY-19 POSSIBLE Fix

★★★★ Novice

It depends on what kind you have. Like on mine, I have Norton Internet Security. It has a Smart Firewall option, I turned it off while I play. Usually Microsoft also has its own built in Firewall, just check through your antivirus or the Control Panel. 

Message 8 of 42 (13,511 Views)

Re: Error code SMCY-19 POSSIBLE Fix

★★★★ Novice

no this is NOT Solved! I still get the error even though i disabled all my security systems.

Message 9 of 42 (13,469 Views)

Re: Error code SMCY-19 POSSIBLE Fix

★★★★ Novice

Yeah, I set a few exceptions, and it still wont update.

Message 10 of 42 (13,446 Views)

Accepted Solution

★★★★ Novice

Hey all.

 

I hope this helps. I was having this problem for quite a while and I noticed the game throws up a Red flag for some antivirus and Firewall programs. When you try to play, either turn them off or set exceptions for the game and you should be able to update and play the game .

 

Good luck!


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