Hi Mayors --If you get stuck on "CHECKING FOR UPDATES" you should delete all files in your User Data.
If you have a desktop shortcut you can right click the icon and select PROPERTIES then delete all files in the User Data folder.
If you launch through Origin go to C:\Program Files (x86)\Origin Games\SimCity\SimCityUserData and delete all files in the User Data folder.
Then run the game again and you should get past that screen.
Note: The recovery tool will not resolve this issue, so please use the directions above.
Here's how to check server status for Xbox LIVE, PlayStation™Network, and PC on our help site.
Try these steps first to clear up any problems you may have when connecting to an EA game.
We'll make sure it's you by sending you a code for your trusted devices.