Re: cant play

by mcjamal90
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Accepted Solution

cant play

★★★ Newbie

hi
cant play titanfall no more after origin access expired,
NOTE: I HAD THE GAME BEFORE SUBSCRIBING. Standard smile

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Accepted Solution

Re: cant play

Community Manager

@mcjamal90 Oh dear, that definitely shouldn't happen. 


Can you check your "hidden games" filter within the My Games page and see if there's a duplicate panel for your old copy of Titanfall. If so, unhide that one and hide the Origin Access version and you should be good to go. 

If this isn't effective, please reach out to support, they should be able to make this right for you. 

 

http://help.ea.com/en/article/contact-ea-help/

Thanks. 

David.png
Stay and Play.png

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Re: cant play

Community Manager

@mcjamal90 Oh dear, that definitely shouldn't happen. 


Can you check your "hidden games" filter within the My Games page and see if there's a duplicate panel for your old copy of Titanfall. If so, unhide that one and hide the Origin Access version and you should be good to go. 

If this isn't effective, please reach out to support, they should be able to make this right for you. 

 

http://help.ea.com/en/article/contact-ea-help/

Thanks. 

David.png
Stay and Play.png
Message 2 of 3 (266 Views)

Re: cant play

★★★ Newbie

thanks for replying SIR ,, it's not in the hidden Games ,, i'll try to reach the support TEAM ,, thanks for the advise Standard smile

Message 3 of 3 (246 Views)