2014-03-27 06:18 PM - edited 2014-03-28 04:23 PM
The preferred contact method is through Live Chat, although it varies by subject and by region, as does the address. When you go online to the Help Center, you will be forwarded to your region's page, and at the end of the registration process, you will then see if any eMail is going to be offered as a contact method.
For any account maintenance, persona assistance or code related queries, contact our Games Advisors using the new Help Center.
How to: Contact an EA Advisor. (Descriptive Walkthrough)