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Keeper
awesomeidiot
Posts: 6
Registered: ‎03-05-2013

Titanfall stuck in endless "Retrieving match making list" loop

Hi, I just installed titanfall and whenever I try to play the game on any server I get a retrieving match making list message which attempts to connect from 1 to 10 times, then restarts the process, is anybody else having this problem? And how do I fix it?

EA_David
Posts: 11,568
XP: 1,334
Solutions: 2,298
Registered: ‎09-24-2012

Re: Titanfall stuck in endless "Retrieving match making list" loop

Hi, can you check that the game, and Origin are both allowed through your firewall and/or anti-virus? I assume changing the Data Center doesn't have any effect? If you're using a VPN/proxy, please disable it.

Carbonic
Posts: 5,497
Topics: 44
XP: 2,496
Solutions: 1,092
Registered: ‎12-13-2012

Re: Titanfall stuck in endless "Retrieving match making list" loop

Please check you have the correct ports open - http://help.ea.com/en/article/online-ports-to-open-for-titanfall/

There's also a patch out so you might want to try and press check for update in Origin

Keeper
jijonbreaker
Posts: 2
Registered: ‎01-21-2014

Re: Titanfall stuck in endless "Retrieving match making list" loop

As somebody who had this problem, and has done all of these fixes, I can save everybody else the trouble and say that none of this works. It is a problem with the servers, and EA knows this. Quit giving fake fixes, and focus on fixing the actual problem.

Lookout
Vehementh8
Posts: 11
Registered: ‎01-17-2014

Re: Titanfall stuck in endless "Retrieving match making list" loop

[ Edited ]

Apparently all of my ports are open, my NAT type is open and Xbox Live was up. I had this exact same issue with the Beta, but I didn't have this issue for the Alpha. 

 

I can see the data centers, and I don't have issues with other online games either. I keep getting stuck on the ship loading screen and this locked me out of the beta as well. I don't think my college uses a Belkin Router either.

 

Can I please get some help with this? I haven't had an issue like this with any other game, EA or otherwise. Is Titanfall the only game to require this many ports open or forwarded?

Keeper
spazit
Posts: 4
Registered: ‎02-14-2014

Re: Titanfall stuck in endless "Retrieving match making list" loop


jijonbreaker wrote:

As somebody who had this problem, and has done all of these fixes, I can save everybody else the trouble and say that none of this works. It is a problem with the servers, and EA knows this. Quit giving fake fixes, and focus on fixing the actual problem.


Really glad I picked up the beta and found out that I had this issue as well. I won't be making the mistake of buying titanfall until I know I can actually play the damn game. 

Posts: 7,570
Topics: 28
XP: 1,295
Solutions: 743
Registered: ‎09-06-2012

Re: Titanfall stuck in endless "Retrieving match making list" loop

OP respawn Tweeted that you need to keep trying since they are turning the servers on when you posted this. If you still can't play online please come back and tell us what else is happening.
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Keeper
yadude123
Posts: 3
Registered: ‎03-12-2014

Re: Titanfall stuck in endless "Retrieving match making list" loop

Hey I have a solution unless u have no friends with the game I got my buddy to invite me in and we played just fine so if u know some body who gets in no problem try that out it worked for me
Keeper
Adaptivemotion
Posts: 1
Registered: ‎05-10-2014

Re: Titanfall stuck in endless "Retrieving match making list" loop

The problem is still there. I have every port open, and I have followed every step that I could take. I tried to play this game two weeks ago, with the same result. I'm really not happy with how EA is handling their server problems, it should not take this long to be working towards and finalizing a solution.