Titanfall Crashing on exit Origin Overlay

by OlliPicard
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Original Post

Re: Titanfall Crashing on exit

[ Edited ]
★★ Apprentice

Ok, Just spoken to EA Customer Support, They have requested that i do the following.

 

Step 1) Uninstall Origin plus do a manual uninstall.

Step 2) Uninstall Graphics Card Drivers and reinstall.

Step 3) Reinstall Origin

Step 4) Reinstall Titanfall

 

Then see if the problem fixes its self...

 

I shall keep you all informed on how things are going. From what ive herd in another forum post one of the options is to underclock your graphics card however this may void your warrenty so it's not worth donig unless you are 100% sure you can do it.

 

Message 11 of 39 (2,444 Views)

Re: Titanfall Crashing on exit

★★ Apprentice

Right ive reinstalled Origin, Reinstalled Titanfall annnnd guess what?

 

It's crashed once again. Confusedmileyfrustrated:

 

I will contact support...this is getting out of hand.

Message 12 of 39 (2,419 Views)

Re: Titanfall Crashing on exit

[ Edited ]
★★ Apprentice

Another dump, this time same problem but new event name (BEX64) 

 

Problem Event Name:    BEX64
  Application Name:    TitanFall.exe
  Application Version:    1.0.0.0
  Application Timestamp:    530b9c18
  Fault Module Name:    d3d11.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    5153b56b
  Exception Offset:    000007fef80d0c15
  Exception Code:    c0000005
  Exception Data:    0000000000000008
  Additional Information 1:    2264
  Additional Information 2:    2264db07e74365624c50317d7b856ae9
  Additional Information 3:    52da
  Additional Information 4:    52da9fdcd143d9d66552b8661ac67321

Message 13 of 39 (2,417 Views)

Re: Titanfall Crashing on exit

[ Edited ]
★★ Apprentice

Ok attempting some random fixes

 

Fix one) Change the ragdoll physics to low & shadows to low.

Result: No Fix

Fix Two) Reinstall DX11

Result: No Fix

Fix Three) Drop Texture Quality

Result: No Fix

Fix Four) Disable Origin HUD

Result: Problem is fixed. Filing bug report with Origin.

 

 

Message 14 of 39 (2,411 Views)

Re: Titanfall Crashing on exit

★★ Apprentice

After speaking to support and going over all the troubleshooting steps I have been informed the issue is being raised to the second line of support.

 

Would be nice to get someone from EA to respond to this.

 

 

Message 15 of 39 (2,407 Views)

Re: Titanfall Crashing on exit

[ Edited ]
★★ Apprentice

Ok I have disabled the Origin Overlay HUD as a last ditched attempt at fixing the problem, It seems to be Origin that is causing titanfall.exe to crash/hang. Might want to get some guys from the Origin team involved in fixing this. Thanks

 

I have now added a bug report over on the Origin Forums.

Message 16 of 39 (2,399 Views)

Re: Titanfall Crashing on exit

★★ Apprentice

After talking to support my case has been refered from the specalist team to the studio team. I am awaiting a response from the studio, any news ill be sure to post here and on the Origin forums.

 

 

Message 17 of 39 (2,391 Views)

Re: Titanfall Crashing on exit

★★ Apprentice

After contacting Respawn via their twitter handle we got a responce.

 

"We can look into it"

 

followed by

"Thank You!" (responding back to the previous debug report i did on the Origin forums.)

 

So hopefully the wheels have been set in motion to getting this bug fixed.

 

 

 

Message 18 of 39 (2,376 Views)

Re: Titanfall Crashing on exit

★★★ Novice

I also have this issue, no overlays running, just Titanfall and Origin.

Message 19 of 39 (2,371 Views)

Re: Titanfall Crashing on exit

[ Edited ]
★★ Novice

ph020, have you disabled the Origin "In Game" overlay? Right click on Titanfall in your library and go to properties, and check the box for disabling Origin In Game. Does this solve the problem?

Message 20 of 39 (2,365 Views)