2014-03-18 11:49 AM - edited 2014-03-18 11:53 AM
Ok, Just spoken to EA Customer Support, They have requested that i do the following.
Step 1) Uninstall Origin plus do a manual uninstall.
Step 2) Uninstall Graphics Card Drivers and reinstall.
Step 3) Reinstall Origin
Step 4) Reinstall Titanfall
Then see if the problem fixes its self...
I shall keep you all informed on how things are going. From what ive herd in another forum post one of the options is to underclock your graphics card however this may void your warrenty so it's not worth donig unless you are 100% sure you can do it.
2014-03-18 04:42 PM
Right ive reinstalled Origin, Reinstalled Titanfall annnnd guess what?
It's crashed once again. mileyfrustrated:
I will contact support...this is getting out of hand.
2014-03-18 04:49 PM - edited 2014-03-19 06:40 PM
Another dump, this time same problem but new event name (BEX64)
Problem Event Name: BEX64
Application Name: TitanFall.exe
Application Version: 1.0.0.0
Application Timestamp: 530b9c18
Fault Module Name: d3d11.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5153b56b
Exception Offset: 000007fef80d0c15
Exception Code: c0000005
Exception Data: 0000000000000008
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 52da
Additional Information 4: 52da9fdcd143d9d66552b8661ac67321
2014-03-18 05:10 PM - edited 2014-03-18 06:28 PM
Ok attempting some random fixes
Fix one) Change the ragdoll physics to low & shadows to low.
Result: No Fix
Fix Two) Reinstall DX11
Result: No Fix
Fix Three) Drop Texture Quality
Result: No Fix
Fix Four) Disable Origin HUD
Result: Problem is fixed. Filing bug report with Origin.
2014-03-18 05:18 PM
After speaking to support and going over all the troubleshooting steps I have been informed the issue is being raised to the second line of support.
Would be nice to get someone from EA to respond to this.
2014-03-18 05:28 PM - edited 2014-03-18 05:47 PM
Ok I have disabled the Origin Overlay HUD as a last ditched attempt at fixing the problem, It seems to be Origin that is causing titanfall.exe to crash/hang. Might want to get some guys from the Origin team involved in fixing this. Thanks
I have now added a bug report over on the Origin Forums.
2014-03-18 06:08 PM
After talking to support my case has been refered from the specalist team to the studio team. I am awaiting a response from the studio, any news ill be sure to post here and on the Origin forums.
2014-03-18 07:26 PM
After contacting Respawn via their twitter handle we got a responce.
followed by
"Thank You!" (responding back to the previous debug report i did on the Origin forums.)
So hopefully the wheels have been set in motion to getting this bug fixed.
2014-03-18 07:42 PM
I also have this issue, no overlays running, just Titanfall and Origin.
2014-03-18 08:00 PM - edited 2014-03-18 08:03 PM
ph020, have you disabled the Origin "In Game" overlay? Right click on Titanfall in your library and go to properties, and check the box for disabling Origin In Game. Does this solve the problem?