January 2015
I had the FIFA purchase on my account.
I requested the refund and then like everyone else here found out that EA had banned me.
I followed up with the account disputes through email and had a quick resolution to my issue. All my games are working again except for titanfall. I will followup again after I find out what's going to happen with my account.
January 2015
How on earth did you get a quick resolution? I'mgetting up towards two weeks and still nothing. 72 hours My Foot!
January 2015
Got the same "Origin error retrieving player data from storage code 401 bytevault authentication required"
Some one in Switzerland used my cc to buy FIFA and now looks like I'm banned!
Crossed fingers for a resoultion - need my Titanfall!
January 2015
Literally the same thing happened to me. FIFA purchase and all. Please get back to us if you get a fix.
January 2015
Same thing happened to me.
January 2015
I see I just got banned as well. Contacting support.....
January 2015
Same thing here. Someone attempted to purchase FIFA 3 different times. After the first attempt my card company noticed and called me so I cancelled my card. I just contacted support and they said they re-activated my account. I can't log in yet but they said that i could take a while to update on all of their serves. We'll see if I can get in later today...
January 2015
Now well past two weeks and no response from the disputes process. I'm trying to find a way to actually talk to a representative on their help site to find out what is happening. If it's there, it's well hidden.
January 2015
Mine is fixed now - After not seeing anythig for a week (The 16th is when I first tried to get a resolution from EA) I tried again yesterday. I have to say that the second try was much better (but not that great for a known issure on EA's side). Waited 10 min for a chat on Friday night (not bad) but the chat was 40 min which should have been about 10. Got this from him ..."i got to know that this error is getting by a lot of Titanfall customers, but there is nothing you need to worry about. I am escalating the case to our specialist team, so that they can fix the issue for you."
I got an email from them hour later to set up a call the next day to fix - replied to call me when they could as I would be avaiable all durring the time frame he game me. He replied with in an hour with a time and called exactly at the time he said he would. He confirmed some details and said that it might take a liitle before I could play but asked if I could try now. I still got the same error but said I would try later. It's working now. EA seams bad at getting help to start, but once you get someone I have high reguards for the people I talked to once I actually got someone.
January 2015
Just tried again and got the same error. I guess it back to the EA support chat...