Re: Connection problems after IMC rising and update

by EA_Bastian
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Original Post

Connection problems after IMC rising and update

★★★ Newbie

Would yust like to know if anyone is experiecing connection issiues after IMC rising and new update, game worked fine 

before the updates now most of the time it losts connection (gets stuck at loading screen) game had connection issiues 

after update six then after origin upade it worked again now same story all over. thank you for your answers 

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Re: Connection problems after IMC rising and update

Community Manager (retired)

At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
Close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 


Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

  • TCP/HTTP: 443; 25000-25099; 30000 – 30099
  • UDP: 8125; 25000-25099; 30000 – 30099

For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti

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