Disconnect: ORIGIN error retrieving player data from storage - code 400 - "ERR_SYSTEM".

by Biel_Starboy
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Disconnect: ORIGIN error retrieving player data from storage - code 400 - "ERR_SYSTEM".

★★ Novice

I cant play the game. Everytime I pick a server to connect to it gives me Lost Connection To Server - Disconnect: ORIGIN error retrieving player data from storage - code 400 - "ERR_SYSTEM".

 

Please help

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Re: Disconnect: ORIGIN error retrieving player data from storage - code 400 - "ERR_SYSTEM"

Community Manager (retired)

Could you please provide us some details about your hard-drive, especially about the way it is formatted (FAT32 or NTFS).

 

At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
Close the origin client and go directly to you origin folder
 C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. Try to re-install your Direct-X as well.


Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP
: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit
http://www.portforward.com/ or contact your router manufacturer.

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti


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