[The Sims Medieval] Product code [ Edited ]

[mtldrumr]

I just purchased the sims medieval from the gamestop app store. It tells me I need to put in my product code. When I attempt to it takes me to origin and when I put the code in there it tells me I have to come to the sims 3 website. Once I am here, I click on the redeem a code but they dont give me enough space for the whole code that the app store gave me. Can anyone help!?

[gaa17 · Accepted solution]

This seems to be a confusing issue for many people. Please read either of these helpful posts to make sure you're following the right steps for registering your games and/or redeeming bonus content:

-- http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
-- http://forum.thesims3.com/jforum/posts/list/656133.page
-- http://forum.thesims3.com/jforum/posts/list/655809.page


If you're still having issues after that then you should contact EA here-- https://help.ea.com/contact-us. Only they can help with account issues.

Best of luck

[gaa17 · Accepted solution]

This seems to be a confusing issue for many people. Please read either of these helpful posts to make sure you're following the right steps for registering your games and/or redeeming bonus content:

-- http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
-- http://forum.thesims3.com/jforum/posts/list/656133.page
-- http://forum.thesims3.com/jforum/posts/list/655809.page


If you're still having issues after that then you should contact EA here-- https://help.ea.com/contact-us. Only they can help with account issues.

Best of luck

[mtldrumr]

Awesome Thank you!