Redeeming lost code for Sims Medieval Special Edition

by xxxmalt
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Redeeming lost code for Sims Medieval Special Edition

★★ Novice

I currently have the Sims Medieval Special Edition in my Origin library, but I no longer have the code which gives you access to the throne rooms and clothes of the special edition. How can I reaccess this code? I have tried starting a chat with an EA Advisor, but no one seems to be available (not sure if it's because it's the weekend). 

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Re: Redeeming lost code for Sims Medieval Special Edition

EA app Team

Hi @xxxmalt,

 

Let's try to find out what's happening with the chat. Is the chat window opening? Are you trying to contact in English or another language?

 

Keep in mind some add blockers and browser extensions cause issues with the connection, so you might want to disable them just during the chat Wink

 

Let us know if that helps!

-Mai

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Message 2 of 2 (743 Views)

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Re: Redeeming lost code for Sims Medieval Special Edition

EA app Team

Hi @xxxmalt,

 

Let's try to find out what's happening with the chat. Is the chat window opening? Are you trying to contact in English or another language?

 

Keep in mind some add blockers and browser extensions cause issues with the connection, so you might want to disable them just during the chat Wink

 

Let us know if that helps!

-Mai

Message 2 of 2 (744 Views)