Re: How do you reload the sims 3 medieval

by EA_Mai
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How do you reload the sims 3 medieval

★ Novice
I have just downloaded the sims medieval. And I putted the wrong ID-code. And now I cant play the game. Can u please help me by telling me how to redownlaod it?
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Accepted Solution

Re: How do you reload the sims 3 medieval

EA app Team

Hi @jasminohlund,

 

Is it not asking you to introduce the code again when you press Play in Origin?

 

You can right click on the game in Origin and select 'Uninstall' to uninstall your game. That will allow you to download it again.

 

If this doesn't help, could you tell us if your are in a PC or Mac computer?

 

Thanks,

Mai

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Message 5 of 5 (665 Views)

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Re: How do you reload the sims 3 medieval

EA app Team

Hi @jasminohlund,

 

By ID-code you mean the game code or your EA account ID?

 

Please, give us as much information as possible. Which error are you getting when you try to play the game?

 

Thanks,

Mai

Message 2 of 5 (698 Views)

Re: How do you reload the sims 3 medieval

★ Novice
Well, it doesn't let me play the game.
That's the problem
Message 3 of 5 (620 Views)

Re: How do you reload the sims 3 medieval

★ Novice
I mean the game code.
Message 4 of 5 (619 Views)

Re: How do you reload the sims 3 medieval

EA app Team

Hi @jasminohlund,

 

Is it not asking you to introduce the code again when you press Play in Origin?

 

You can right click on the game in Origin and select 'Uninstall' to uninstall your game. That will allow you to download it again.

 

If this doesn't help, could you tell us if your are in a PC or Mac computer?

 

Thanks,

Mai

Message 5 of 5 (666 Views)