Activation failed on Sims Medieval

by frecklesgirl13
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Original Post

Re: Activation failed on Sims Medieval

★ Novice
Yes I bought the game on Origin. I read that this has been an issue for over a year. In that case I would like a refund until this issue is fixed!
Message 21 of 24 (543 Views)

Re: Activation failed on Sims Medieval

EA Staff

@DarQie In this case, please contact an Advisor and they can check what can be done: 

 

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game (if it's an account issue select Origin) and select Next
3. Select your platform and then 'Next' 
4. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you run into any issues with this!

Message 22 of 24 (536 Views)

Re: Activation failed on Sims Medieval

★★★ Newbie

I bought the game on origin for my mac and it did not work either so i talked to someone from origin online and he/she said that they do not have the game and that they cant provide a code so all they could do was give me a refund...i however did not talk to ea i was online for about 5 hours before i took the refund and gave up. So if anyone decides to buy it from origin dont!! buy it on disc only!!!

Message 23 of 24 (525 Views)

Re: Activation failed on Sims Medieval

★ Novice
That sucks, I still have the same problem..smh
Message 24 of 24 (271 Views)